Managing Director of Alumni Relations (Alumni Relations Leader)

Indiana University Indianapolis; Indianapolis (IN); Hybrid; USD 93,000 - 103,000; Full time

Job summary

Join a forward-thinking organization dedicated to fostering lifelong connections among alumni. In this dynamic role, you will develop and implement innovative engagement strategies that inspire alumni participation and generosity. You will lead a passionate team, manage volunteer programs, and collaborate with university partners to enrich the alumni experience. With a focus on strategic planning and relationship building, you will play a crucial role in enhancing the university's outreach efforts. This is an exciting opportunity to make a meaningful impact in the lives of alumni and the institution, while enjoying a hybrid work schedule and comprehensive benefits.

Benefits

Comprehensive medical and dental insurance

Health savings account with contributions

Flexible spending accounts

Tuition subsidy for employees and family members

Generous paid time off plans

Paid leave for new parents

Employee assistance program (EAP)

Qualifications

• 4 years in alumni/donor relations and volunteer management.
• 1 year management experience required.

Responsibilities

• Develops alumni engagement strategies aligned with institutional objectives.
• Leads teams in recruiting and retaining alumni volunteers.

Skills

Leadership and Management

Customer Relationship Building

Communication Skills

Volunteer Management

Strategic Planning

Education

Bachelor's degree in related field

Master's degree

Tools

MS Office (Teams, Word, Excel, PowerPoint)

Online Social Networking Tools

Job description

ALUMNI RELATIONS (UA-ALUM-IUBLA)

The Indiana University Alumni Association's mission is to activate and support the global alumni network of more than 790,000 IU graduates - encouraging alumni to grow a lifelong connection with Indiana University, and inspiring their ongoing generosity toward each other and the university.

As we pursue our mission, a core set of values guides our approach:

Collaboration | We work together to achieve common goals.

Commitment | We serve each other, our alumni and the university with professionalism and integrity.

Pride | We share and celebrate the best of the past, present, and future of IU.

The IUAA activates IU's powerful global network through live and virtual events, volunteer opportunities, scholarship programs, compelling IU content, and seriously fun traditions. Additionally, the association develops and supports volunteer leadership, serves as a voice for alumni as the university evolves, and provides lifelong learning opportunities.

Department-Specific Responsibilities

• Develops and implements alumni engagement strategies based on best practices and high-quality industry standards, aligned with the strategic plan and vision of the association.
• Designs and manages alumni volunteer and board management programs to meet alumni needs and institutional objectives.
• Creates and evaluates enriching alumni volunteer opportunities that align with university, campus, and IUAA goals.
• Leads teams of alumni communities staff in recruiting and retaining alumni volunteers.
• Organizes and oversees training sessions, annual reporting, conferences, retreats, and events focused on volunteer best practices, leadership development, and professional enrichment.
• Recognizes alumni volunteers through various recognition programs and events.
• Oversees and manages strategic alumni volunteer engagement plans and activities across different service models, including volunteer, market, affiliate, and affinity.
• Collaborates with IUAA and IU Foundation professionals to develop and deliver a comprehensive alumni engagement strategy.
• Ensures communication standards, publications, and materials are accurate, consistent, and aligned with advancement marketing and market segmentation.
• Manages and supports team members with Director-approved strategies for their specific alumni community assignments.
• Provides clear direction, priority setting, monitoring, and evaluation for full-time and part-time staff, student fellows, consultants, and volunteers.
• Hires, trains, and evaluates staff, determining staffing needs and setting strategic priorities.
• Supervises and monitors activities of direct and indirect reports, including part-time students, establishing annual work plans and conducting performance evaluations.
• Provides professional coaching and development guidance through regular performance review conversations and oversight of work outputs.
• Communicates overall Alumni Communities progress on goals, outputs, and outcomes, and provide capacity development and team-building opportunities.
• Participates in organizational meetings, workshops, and staff development programs to enhance team skills and knowledge.
• Enforces university, IUAA, and IU Advancement best practices, policies, and guidelines, including adherence to codes of conduct, technology best practices, and program event safety.
• Develops and monitors IUAA unit budgets, disbursement of funds, and financial reporting, ensuring compliance with relevant policies and guidelines.
• Serves as an advisor and liaison to the Lifelong Engagement and Giving (LEG) team on strategic approaches to build the pipeline of future alumni leaders and donors.
• Develops and manages an annual work plan based on input from key strategic partners.
• Contributes actively to outreach and engagement leadership teams, advisory boards, professional forums, and institutional committees.
• Develops and manages significant budget recommendations for assigned areas, monitoring and approving all budget expenditures.
• Prepares reports and analyze the effectiveness of programs and activities within the assigned portfolio.
• Represents the Alumni Association and IU Advancement at awards, graduation, and celebration events, and on various advisory boards and professional forums.
• Collaborates with and report to IUAA LEG executive leadership on communications, marketing, and market segmentation needs for the unit.
  
  

General Responsibilities

• Conceptualizes, designs, and leads in the planning and implementation of initiatives to identify, engage and connect alumni in supporting the university as volunteer leaders and contributors.
• Defines priorities and implement best practices for outreach, training, programs and events that recognize and meet alumni priorities and university objectives.
• Establishes goals, provides direction and monitors progress toward objectives for team members supporting the alumni community.
• Collaborates with other unit partners and development offices to ensure consistency and coordination in alumni outreach and to enrich key programming that fosters alumni relationships.
• Develops a comprehensive communications strategy across multiple media for targeting and building the alumni pipeline, volunteers and leaders.
• Serves on the leadership team developing strategic plans, budgets, policy setting and reports.
  
  

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree In related field
  
  

Preferred

• Master's degree
  
  

Required

WORK EXPERIENCE

• 4 years In alumni and/or donor relations, volunteer management, event and program planning and development, institutional advancement
• 1 year Management experience
  
  

Preferred

• 5 years of experience working in higher ed advancement, specifically development or alumni engagement Experience recruiting, training and developing volunteers Experience with budget administration and financial reporting Experience developing, implementing, and coordinating programs and events and/or cultivation of donors and volunteers Experience leading and managing a team Experience working with audiences from varied backgrounds and demographic groups
  
  

LICENSES AND CERTIFICATES

Preferred

• Possesses a valid drivers license with the ability to be insured by Indiana University
  
  

Skills

Required

• Ability to lead/manage others
• Ability to build strong customer relationships
• Proficient communication skills
• Demonstrates experience in alumni, volunteer, and donor identification, cultivation and leadership
• Competency in strategic planning and development
  
  

Preferred

• Proficiency in MS Office applications (Teams, Word, Excel, PowerPoint)
• Experience with online social networking, and other web-based initiatives
• Demonstrates strong writing, planning and organizational skills
• Ability to lead strategic planning and development
• Ability to manage and lead a wide variety of individuals with varying backgrounds and perspectives
• Competency and strong interpersonal, relationship, and network building acumen
• Strong conflict management and resolution skill
  
  

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This role requires routine travel, including over-night travel, by car or airplane. The person in this role will frequently attend events in the evening and on week-ends.

Virgil T. DeVault Alumni Center

1000 East 17th Street

Bloomington, Indiana 47408-1521

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

$93,000 - $103,000 dependent upon experience

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
  
  

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Development & Advancement

Job Family: Alumni Relations

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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