Managing Director, AI GTM Solution Architect Lead

NTT DATA Services; San Francisco (CA); On-site; USD 150,000 - 350,000; Full time

Job summary

NTT DATA Services in San Francisco, CA, seeks a Managing Director, AI GTM Solution Architect Lead to guide the design of scalable AI solutions and oversee complex AI programs across insurance and enterprise domains.

You will lead architecture efforts, mentor teams, and collaborate with pre-sales to demonstrate technical credibility, while advancing regulatory and governance standards for production-grade GenAI deployments.

Qualifications

• Hands-on ML/NLP/deep learning expertise.
• Experience with RAG architectures and vector databases.
• Proficiency in Python and ML frameworks.
• Experience with MLOps tools and CI/CD pipelines.
• Cloud experience across AWS, Azure, and GCP.
• Proven enterprise Solution Architect / AI Architect experience.
• Strong stakeholder communication and documentation skills.
• Ability to bridge business, data science, and engineering teams.
• Strategic thinking with hands-on execution mindset.

Responsibilities

• Define end-to-end AI solution architectures aligned with business objectives and enterprise standards.
• Design agentic AI use cases such as underwriting assistance, claims automation, document intelligence, customer engagement, fraud detection, and agent productivity.
• Architect LLM-based solutions including RAG pipelines, prompt engineering strategies, fine-tuning approaches, and orchestration frameworks.
• Evaluate and recommend LLMs, embedding models, vector databases, and GenAI platforms (open-source and commercial).
• Design scalable ML solutions for predictive analytics, risk modeling, pricing, churn prediction, fraud detection, and customer segmentation.
• Oversee feature engineering, model lifecycle management, MLOps pipelines, and model monitoring strategies.
• Ensure solutions meet performance, explainability, fairness, and regulatory requirements.
• Architect AI solutions on cloud platforms (AWS, Azure, GCP) using native AI/ML services where appropriate.
• Define data architectures integrating structured and unstructured data.
• Guide engineering teams on scalable APIs, microservices, event-driven architectures, and secure deployments.
• Establish best practices for AI governance, security, and responsible AI.
• Act as a technical thought leader for AI engagements.
• Mentor data scientists, ML engineers, and solution architects.
• Support pre-sales, solutioning, and client workshops with technical credibility.
• Stay current with emerging AI, GenAI, and insurance technology trends.

Education

Advanced degree in Computer Science / Data Science / AI or related field

PhD in Statistics preferred

Tools

Pinecone

FAISS

Weaviate

Job description

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Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking aManaging Director, AI GTM Solution Architect Lead to join our team in San Francisco, California (US-CA), United States (US).

Position Summary

We are seeking an experienced Managing Director, AI GTM Solution Architect Leadwith a strong background in Generative AI, Machine Learning–based analytical solutions. The ideal candidate will lead the design and architecture of scalable, secure, and production-grade AI solutions that address complex business problems. This role requires a blend of technical leadership, hands-on architecture skills, and regulatory considerations.

Key Responsibilities

• Define end-to-end Agentic, AI/ML and Generative AI solution architectures aligned with business objectives and enterprise standards
• Design and implement agentic AI use cases such as underwriting assistance, claims automation, document intelligence, customer engagement, fraud detection, and agent productivity
• Architect LLM-based solutions including RAG pipelines, prompt engineering strategies, fine-tuning approaches, and orchestration frameworks
• Evaluate and recommend LLMs, embedding models, vector databases, and GenAI platforms (open-source and commercial)

Advanced Analytics & Machine Learning

• Design scalable ML solutions for predictive analytics, risk modeling, pricing, churn prediction, fraud detection, and customer segmentation
• Oversee feature engineering, model lifecycle management, MLOps pipelines, and model monitoring strategies
• Ensure solutions meet performance, explainability, fairness, and regulatory requirements
• Architect AI solutions on cloud platforms (AWS, Azure, GCP) using native AI/ML services where appropriate
• Define data architectures integrating structured and unstructured data
• Guide engineering teams on scalable APIs, microservices, event-driven architectures, and secure deployments
• Establish best practices for AI governance, security, and responsible AI
• Act as a technical thought leader for AI engagements
• Mentor data scientists, ML engineers, and solution architects
• Support pre-sales, solutioning, and client workshops with technical credibility
• Stay current with emerging AI, GenAI, and insurance technology trends

Required Skills & Experience

Technical Skills

• Hands-on expertise in Machine Learning, NLP, deep learning, and statistical modeling
• Experience with RAG architectures, vector databases (Pinecone, FAISS, Weaviate, etc.)
• Proficiency in Python and ML frameworks (TensorFlow, PyTorch, Scikit-learn)
• Experience with MLOps tools and CI/CD pipelines
• Cloud experience: AWS / Azure / GCP (certifications preferred)
• Proven experience as a Solution Architect / AI Architect in enterprise environments
• Strong stakeholder communication and documentation skills
• Ability to bridge business, data science, and engineering teams
• Strategic thinking with hands-on execution mindset

Preferred Qualifications

• Advanced degree in Computer Science, Data Science, AI, or related field. PHDs in statistics are preferred.
• Exposure to Responsible AI, Model Explainability (SHAP, LIME), and governance frameworks
• Experience with document AI, OCR, speech analytics, or conversational AI in insurance

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI anddigital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $150,000 - $350,000 per year. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment: Solution Architect, Developer, Open Source, Pre-Sales, Computer Science, Technology, Sales