Managing Director

AKAM

New York (NY)

On-site

USD 195,000 - 230,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation and benefits package

Opportunities for growth and leadership development

High-impact role with iconic NYC properties

Job summary

AKAM, a leading property management firm, seeks a Managing Director to oversee operations and manage a team of Property Managers. This player/coach role requires substantial experience in the NYC market and involves direct oversight of residential properties. Ideal candidates will possess strong leadership skills and a proven track record in property management, ensuring client satisfaction and operational excellence.

Qualifications

Minimum of 8–10 years of experience in residential property management.
At least 3 years in a leadership or supervisory role.
Deep knowledge of NYC cooperative and condominium operations.

Responsibilities

Serve as primary contact for high-end residential co-ops and condos.
Supervise and mentor a team of Property Managers.
Oversee building operations, budgets, and compliance.

Skills

Leadership

Communication

Conflict Resolution

Job description

About AKAM: AKAM is a leading property management firm serving some of the most prestigious residential condominiums and cooperatives in New York City. Known for our high-touch service and dedication to excellence, we foster an environment of integrity, collaboration, and growth.

Position Summary: AKAM is seeking a dynamic and experienced Managing Director to lead a team of Property Managers while directly managing a select portfolio of residential condominium and cooperative properties. This is a player/coach role—ideal for a hands-on leader who thrives in both operations and talent development. The Managing Director will be instrumental in delivering top-tier service to clients, ensuring operational excellence across their team’s portfolios, and cultivating a culture of performance and accountability.

Key Responsibilities:

Serve as the primary contact for a select portfolio of high-end residential co-ops and condos.
Oversee building operations, budgets, capital projects, compliance, and Board relationships.
Attend board meetings, manage vendor relationships, and ensure consistent client satisfaction.
Act as a subject matter expert in NYC building codes, housing laws, and co-op/condo governance.

Team Leadership & Coaching (Coach):

Supervise, mentor, and support a team of Property Managers across a broader portfolio.
Provide ongoing coaching, performance feedback, and professional development.
Implement best practices, operational protocols, and service delivery standards.
Collaborate with senior leadership to identify staffing needs, training opportunities, and process improvements.
Step in as needed for high-priority client matters, team transitions, or building crises.

Qualifications:

Minimum of 8–10 years of experience in residential property management, with at least 3 years in a leadership or supervisory role.
Deep knowledge of NYC cooperative and condominium operations.
Proven track record of managing complex portfolios and building strong board relationships.
Strong leadership, communication, and conflict-resolution skills.
Ability to balance hands-on management with strategic oversight.

Why Join AKAM?