Managing Director

AKAM; New York (NY); On-site; USD 195,000 - 230,000; Full time

Job summary

AKAM, a leading property management firm, seeks a Managing Director to oversee operations and manage a team of Property Managers. This player/coach role requires substantial experience in the NYC market and involves direct oversight of residential properties. Ideal candidates will possess strong leadership skills and a proven track record in property management, ensuring client satisfaction and operational excellence.

Benefits

Competitive compensation and benefits package

Opportunities for growth and leadership development

High-impact role with iconic NYC properties

Qualifications

• Minimum of 8–10 years of experience in residential property management.
• At least 3 years in a leadership or supervisory role.
• Deep knowledge of NYC cooperative and condominium operations.

Responsibilities

• Serve as primary contact for high-end residential co-ops and condos.
• Supervise and mentor a team of Property Managers.
• Oversee building operations, budgets, and compliance.

Skills

Leadership

Communication

Conflict Resolution

Job description

About AKAM: AKAM is a leading property management firm serving some of the most prestigious residential condominiums and cooperatives in New York City. Known for our high-touch service and dedication to excellence, we foster an environment of integrity, collaboration, and growth.

Position Summary: AKAM is seeking a dynamic and experienced Managing Director to lead a team of Property Managers while directly managing a select portfolio of residential condominium and cooperative properties. This is a player/coach role—ideal for a hands-on leader who thrives in both operations and talent development. The Managing Director will be instrumental in delivering top-tier service to clients, ensuring operational excellence across their team’s portfolios, and cultivating a culture of performance and accountability.

Key Responsibilities:

• Serve as the primary contact for a select portfolio of high-end residential co-ops and condos.
• Oversee building operations, budgets, capital projects, compliance, and Board relationships.
• Attend board meetings, manage vendor relationships, and ensure consistent client satisfaction.
• Act as a subject matter expert in NYC building codes, housing laws, and co-op/condo governance.

Team Leadership & Coaching (Coach):

• Supervise, mentor, and support a team of Property Managers across a broader portfolio.
• Provide ongoing coaching, performance feedback, and professional development.
• Implement best practices, operational protocols, and service delivery standards.
• Collaborate with senior leadership to identify staffing needs, training opportunities, and process improvements.
• Step in as needed for high-priority client matters, team transitions, or building crises.

Qualifications:

• Minimum of 8–10 years of experience in residential property management, with at least 3 years in a leadership or supervisory role.
• Deep knowledge of NYC cooperative and condominium operations.
• Proven track record of managing complex portfolios and building strong board relationships.
• Strong leadership, communication, and conflict-resolution skills.
• Ability to balance hands-on management with strategic oversight.

Why Join AKAM?

• Competitive compensation and benefits package
• Opportunities for growth and leadership development
• High-impact role working with iconic NYC properties and a talented team

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

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