MANAGING ADMINISTRATIVE ASSISTANT | Constitutional and Administrative Law Division

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Commonwealth of Massachusetts is seeking a Managing Administrative Assistant in the Constitutional and Administrative Law Division (CAdLaw) within the Government Bureau in Boston. The role supports division managers, handles case intake, and helps supervise staff in a fast-paced environment.

The position requires strong organizational and communication skills, experience with Office applications and OnBase, and the ability to work in a hybrid Boston office setting.

Qualifications

• Administrative and legal support experience preferred.
• Excellent organizational skills with the ability to prioritize tasks and manage multiple deadlines.
• Effective written and verbal communication skills.
• Excellent analytical skills, attention to detail, and sound judgment.
• Solution-oriented outlook and the ability to work well as a member of a team.
• Proficiency with Microsoft Office applications and case management systems such as OnBase.

Responsibilities

• Perform day-to-day administrative operations and provide support to division managers and staff.
• Review incoming cases, enter them into OnBase, draft assignment sheets, and route cases for assignment.
• Supervise division paralegals and coordinate schedules for mail and processes.
• Participate in hiring, onboarding, and training of support staff.
• Communicate with clients, attorneys, court offices, and the public for intake and management.
• Develop processes for case intake, file retention, and paralegal tasks.
• Maintain calendars, archiving, mail handling, and weekly update reporting.
• Coordinate with clients on upcoming cases and assign to AAGs when appropriate.
• Keep OnBase up-to-date, manage deadlines, filings, and case transfers.
• Monitor office supplies and equipment; arrange repairs as needed.
• Provide new attorneys with an overview of file storage and procedures.

Skills

Administrative support

Legal support

Office management

Communication

Tools

OnBase

Microsoft Office

Job description

Job Title

MANAGING ADMINISTRATIVE ASSISTANT | Constitutional and Administrative Law Division (26000700)

Job Description

Attorney General Campbell is looking for a highly motivated individual to join her team as a Managing Administrative Assistant in the Constitutional Administrative Law Division (CAdLaw) within the Government Bureau. The Government Bureau represents state agencies and officials in a broad range of civil litigation in state and federal courts. As part of that effort, CAdLaw defends legal challenges to state statutes and regulations; suits that challenge the implementation of state policies and programs; and suits for judicial review of the decisions of state administrative agencies.

Primary Duties

• Accomplish the day-to-day administrative operations of the division and provide administrative assistance to division managers and division generally, including general office support and clerical assistance, across all functions of the division.
• Review new incoming cases, enter them into OnBase (the Office’s case management system), draft assignment cover sheets, and direct cases to the appropriate division manager for assignment based on case type.
• Supervise the division paralegals, including coordinating schedule for getting incoming mail and maintaining best practices for division processes.
• Participate in hiring, onboarding, and training of division support staff.
• Communicate with clients, attorneys, court clerk’s offices, and members of the public as needed for case intake and management.
• Communicate with division managers about creating processes for case intake, file retention, and paralegal tasks as needed.
• Perform, or oversee other support staff’s performance of, the following:
  • Maintain division calendars and related reminders.
  • Facilitate retention and archiving of division files.
  • Assist with opening, reviewing, and scanning incoming division mail.
  • Compile case updates and upcoming hearings for inclusion in weekly email report from Division Chief to division.
  • For certain categories of cases, coordinate with clients on upcoming cases and assign those to AAGs.
  • Work with division paralegals to keep cases up to date in OnBase, including updating deadlines, uploading filings, transferring cases between attorneys, and closing cases.
  • Monitor office supplies and the operation of equipment (e.g. printers, scanner), and order new supplies and coordinate with other parts of the office for equipment repairs as needed.
  • Provide new attorneys with overview of online file storage system and administrative procedures.
• Perform other duties as needed.

Position Type

Full-Time/Non-Exempt. Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office.

Application Deadline

October 27, 2026 at 5:00 PM (ET).

Disability Accommodation

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at [phone].

Inquiries

Government Bureau: [phone]

Position Requirements

• Administrative and legal support experience preferred.
• Excellent organizational skills with the ability to prioritize tasks and manage multiple deadlines.
• Effective written and verbal communication skills.
• Excellent analytical skills, attention to detail, and sound judgment.
• Solution-oriented outlook and the ability to work well as a member of a team.
• Ability to remain calm, be flexible, and exercise good judgment in a fast-paced environment, including when unexpected, and sometimes time-sensitive, cases come in or tasks arise.
• Ability to interact and communicate with others effectively and professionally.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, as well as case management systems such as OnBase, preferred.
• Prior supervisory experience helpful.

Candidate Profile

The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful and inclusive work environment.

Equal Opportunity Statement

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.