Managers: National Bar, Grill & Music Venue Chain

Toby Keith's I Love This Bar & Grill; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Wet Willie's in Phoenix, AZ, is seeking a dedicated Restaurant Manager to oversee all aspects of restaurant operations. The ideal candidate will ensure excellent guest service, manage staffing, control profit and loss, and maintain high standards of cleanliness and food quality. Candidates must have a Bachelor's Degree and at least 3 years of experience in casual dining management. This role promotes a friendly and hospitable atmosphere while maximizing sales and guest satisfaction.

Qualifications

• Minimum of 3 years of experience as salaried manager in full service, casual dining.
• Experience with full service alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.

Responsibilities

• Oversee all aspects of restaurant operations.
• Ensure excellent guest service.
• Control day-to-day operations including profit & loss.
• Manage shifts and daily decision-making.
• Monitor daily activities for quality standards.

Skills

Leadership skills

Guest service

P&L management

Staff training and development

Education

Bachelor’s Degree or equivalent

Job description

Toby Keith's I Love This Bar and Grill - Phoenix

Job 152317 - Managers: National Bar, Grill & Music Venue Chain
Phoenix, AZ

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable