Manager, WildCare Park Maintenance

Saint Louis Zoo; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Saint Louis Zoo is seeking a Manager of WildCare Park Maintenance to oversee the day-to-day operations of facilities and grounds at WildCare Park. The role reports to the Director, Maintenance and is exempt, full-time within the Facilities and Planning Division.

The position directs building maintenance, in-house construction, repairs and grounds work, with responsibility for preventive maintenance, CMMS management, and budget oversight.

Qualifications

• 5+ years of experience in a maintenance-related field.
• 2+ years of experience in a management position preferred.
• Possession or ability to obtain OSHA 10/30-Hour Training certification.
• Must possess a valid driver's license.
• Must be able to work weekends, holidays and odd hours as needed.

Responsibilities

• Plan, coordinate and direct daily activities of the WildCare Park Maintenance Department.
• Develop and implement preventative maintenance scheduling and routine servicing of all equipment.
• Manage the CMMS work order system for scheduling and record keeping; train staff.
• Supervise and schedule team members to ensure timely completion of work orders.
• Maintain building systems, grounds, and utilities per safety and regulatory standards.
• Monitor maintenance budgets and vendor relations; procure services as needed.
• Collaborate with other Zoo departments and support safety/risk management goals.

Skills

CMMS software

MS Office

Leadership

Communication

Safety awareness

Education

Technical or vocational training

Tools

CMMS

Microsoft Office

Job description

JOB TITLE: Manager, WildCare Park Maintenance LOCATION: Saint Louis Zoo WildCare Park REPORTS TO: Director, Maintenance DEPARTMENT: WildCare Park Maintenance CLASSIFICATION: Exempt POSITION TYPE: Full-Time SUMMARY: The Manager of WildCare Park Maintenance will provide oversight of the day-to-day operations responsible for the maintenance and repair of the physical facilities and grounds of the Saint Louis Zoo WildCare Park. As a key leader within the Facilities and Planning Division, this position will support the Zoo’s mission and advocate the Zoo’s core values and three keys. DUTIES AND RESPONSIBILITIES: The following reflects Management’s definition of essential functions for this position but does not restrict additional assigned tasks. Management may assign or reassign duties and responsibilities to this position.

• Plan, coordinate and direct the daily activities of the WildCare Park Maintenance Department including all facets of building maintenance, in-house construction, repairs, and grounds work.
• Develop and implement preventative maintenance scheduling and routine servicing of all equipment.
• Manage the CMMS work order system for work scheduling, preventive maintenance programs and record keeping. Train necessary staff in its use.
• Supervise and schedule team members to ensure timely completion of work orders.
• Maintain building systems, equipment, grounds, and utilities in accordance with safety and regulatory standards.
• Monitor maintenance budgets, supply orders, and maintain vendor relationships.
• Ensure constant communication with all internal stakeholders with regular progress reports and CMMS status updates.
• Utilize Zoo purchasing policies to procure, coordinate and oversee contractual services for the maintenance and repair of buildings and grounds.
• Ensure accuracy for the department of the Zoo’s HCM software platform for time and attendance, payroll, benefits, and workforce management.
• Conduct regular inspections of buildings, grounds, and fence lines.
• Work with volunteer and apprenticeship programs.
• In partnership with Safety and Risk Management, implement and enforce best practices and standards to ensure a safe work environment.
• Participate in safety meetings and support emergency preparedness plans.
• Know and understand the Zoo employee handbook and adhere to all stated disciplinary actions and personnel policies.
• Work in close collaboration with all Zoo internal departments.
• Perform other duties as assigned by the Director of Maintenance.

Supervisory Responsibilities

• Manage a small team of trades personnel.
• Foster a culture of safety, accountability, innovation, and customer service.
• Create performance plans in line with the organization’s performance management program and evaluate employee performance throughout the year.
• Mentor rising talent and create career development pathways to retain top performers.

Qualifications

• Technical or vocational training preferred.
• 5+ years of experience in a maintenance-related field required.
• 2+ years of experience in a management position preferred.
• Knowledge and experience with automated technologies, CMMS, and Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.).
• Possession or the ability to obtain OSHA 10/30-Hour Training certification.
• Strong organizational, problem-solving, and analytical skills.
• Ability to work well in a team environment with subordinates, peers and superiors.
• Good judgment with the ability to make timely and sound decisions.
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Must possess a valid driver's license.
• Must be able to work weekends, holidays and odd hours as needed.
• Experience with Association of Zoos and Aquariums standards and accreditation process a plus.
• All successful candidates for this position will be required to undergo a criminal background check and a drug test. As this is a safety-sensitive role, a negative drug test result is mandatory. The drug test screens for five substances, including marijuana.

Physical Requirements

• Ability to access all areas of buildings, grounds, public and "behind the scenes" exhibit areas located across the Saint Louis Zoo WildCare Park.
• Ability to remain on feet for long periods, climb stairs, bend and stoop.
• Ability to safely lift, carry and load 40 pounds a distance of 20 feet.
• Physical capacity to endure exposure to inclement weather and hazardous situations. Use of proper PPE, engineering controls, and other mitigating tools will be required.

Work Environment This position will spend an estimated 50% of their time on grounds and 50% in an office environment. Significant exposure to weather is possible.