Manager Warehouse Days

Mac Papers and Packaging; Memphis (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

Mac Papers + Packaging seeks a Branch Operations Leader to manage daily warehouse and delivery activities at the Memphis location. You will coordinate with sales, customer service and headquarters to optimize resources, drive performance and customer satisfaction.

The role requires 5+ years in operations/logistics, strong communication, and a Bachelor’s degree in a related field. Bilingual English/Spanish preferred; on-site role with standard hours.

Qualifications

• 5+ years' operational, logistics and/or distribution experience (minimum 3 years at supervisory or management level).
• Strong communication skills—oral and written.
• Thorough knowledge of warehouse operations.
• Bi-lingual in English and Spanish preferred.

Responsibilities

• Plans, organizes and directs all daily activities of branch warehouse and delivery personnel to ensure standards of performance are maintained.
• Plots driver routes daily and interfaces with branch management and external customers.
• Reviews performance and implements corrective actions as needed.
• Develops and implements procedures to improve operations.
• Hires, trains, develops and evaluates staff; fosters a team environment.
• Ensures compliance with policies and reports issues to Operations Manager.
• Maintains productive relationships with sales, customer service and headquarters personnel.

Skills

Communication skills

Warehouse operations

Organizational skills

Bilingual (English/Spanish)

Education

Bachelor’s Degree in Logistics, Business, or related field

Job description

Responsible for managing of the branch warehouse and delivery operations, including collaborative working relationships with the sales team, customer service and headquarters, to maximize resources to achieve customer satisfaction, productivity and economic goals.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Responsibilities

The responsibilities of the position include but are not limited to:

• Plans, organizes and directs all daily activities of branch warehouse and delivery personnel to ensure standards of performance are maintained.
• Plots driver routes daily.
• Interface daily with branch management and external customers
• Review and analyze ongoing branch personnel performance results and take corrective measures as needed.
• Evaluate, develop, improve and implement procedures and practices.
• Hire, train, develop and appraise staff effectively.
• Build a team environment to accomplish goals.
• Ensures branch operations comply with federal, state, local and company policies
• Keep Operations Manager promptly and fully informed of all problems or unusual matters of significance.
• Develop and maintain productive relationships with sales, customer service and headquarters personnel.

Requirements

• 5+ years' operational, logistics and/or distribution experience (minimum 3 years at supervisory or management level)
• Strong communication skills - open, honest verbal and written communications.
• Thorough knowledge of warehouse operations.
• Excellent organizational skills.
• Ability to process information by phone, fax, PC, mainframe and computer system.
• Ability to work varied hours/days as the business dictates. Will occasionally work over 40 hours in a work week and weekends.
• Ability to handle stress related to demands of internal and external customers.
• Mental ability to multi task.
• Bi-lingual in English and Spanish, preferred

Education

• Bachelor’s Degree in Logistics, Business, or related field of study or equivalent years of experience.

Working Conditions & Physical Requirements

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to stoop, kneel, crouch or crawl; occasionally required to sit, climb and balance; regularly required to walk and stand for long periods of time; talk or hear, both in person and by telephone; use hands repetitively to type, handle, or feel; operate equipment; reach with hands and arms;
• Must regularly lift and/or move up to 50 lbs and occasionally up to 100 lbs;
• Specific vision requirements include close vision, distance vision and the ability to adjust focus.

Mental Demands

• Regularly required to use written and oral communication skills; interact regularly with managers and staff regarding building or work-related issues and must be able to work independently with little supervision;
• Ability to read, write and interpret documents;
• Ability to add, subtracts, multiply and divide in all units of measure using whole numbers, common fractions and decimals

Work Environment

• Employee works primarily in a warehouse environment.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.