Manager - Warehouse

512Financial; Westborough (MA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Strong benefits package including healthcare

Flexible scheduling and paid holidays

Generous PTO

Collaborative team environment

Job summary

512Financial in Westborough, MA is seeking a Warehouse Manager to lead efficient e-commerce operations. This role requires hands-on leadership of a warehouse team and overseeing fulfillment processes.

The ideal candidate will have a strong background in logistics and process improvement, along with the ability to maintain a safe and compliant work environment. A competitive salary, healthcare benefits, and flexible scheduling will be offered.

Qualifications

• 3–5 years managing warehouse/fulfillment operations at a small-to-medium-sized company.
• 2–3 years in a supervisory capacity within a warehouse or manufacturing setting.
• Experience in picking/packing, shipping/receiving, and inventory management.

Responsibilities

• Oversee e-commerce fulfillment processes from receiving to delivery.
• Supervise a team of 4–6 warehouse associates.
• Leverage WMS and ERP tools for inventory accuracy.

Skills

E-commerce fulfillment operations

Lean methodologies

Team leadership

Inventory management

Forklift operation

Education

Trade school, Associate's, or Bachelor's degree in Business Operations, Supply Chain, Logistics, or related field

Tools

ERP/WMS systems (NetSuite or RF-Smart)

Job description

Manager - Warehouse
512Financial – Westborough, MA, United States

Grow Your Career with a Fast-Growing E-Commerce Leader

Do you love rolling up your sleeves to build efficient, high-performing warehouse operations? If you're a natural leader who spots bottlenecks before anyone else and enjoys the energy of a fast-paced, entrepreneurial company, we want to hear from you.

About the Company

Our client is a fast-scaling e-commerce company that has become a trusted partner for students, educators, and STEM teams across the U.S. and abroad. By staying close to their customers and continually building solutions to meet their needs, they've built a mission-driven culture and are now ready to bring on a strong operational leader to elevate their warehouse function.

About the Role

The Warehouse Manager will take full ownership of order fulfillment — everything from receiving and inventory control through final product delivery. This role leads a team of 4–6 warehouse associates while staying actively involved on the floor, whether that means operating a forklift or pitching in wherever needed. Your background in e-commerce logistics, sharp process instincts, and Lean expertise will directly impact customer satisfaction and support the company's next phase of growth.

Core Responsibilities

• Oversee end-to-end e-commerce fulfillment: receiving, storage, inventory control, and order processing
• Manage daily pick, pack, and ship activity to guarantee accuracy, on-time delivery, and customer satisfaction
• Supervise a 4–6 person warehouse team, balancing workload and quality to keep operations moving smoothly
• Direct light production and assembly work, including cutting plastic sheets, kitting products, and counting/packaging goods
• Leverage WMS and ERP tools to track shipments, monitor stock levels, and maintain inventory accuracy
• Develop, train on, and enforce Standard Operating Procedures across the team
• Ensure warehouse and production equipment is operated safely and correctly
• Drive Continuous Improvement using 5S and Lean methodologies, identifying and acting on efficiency opportunities
• Maintain a safe, clean, compliant facility in line with all state and federal regulations

What We're Looking For

• A hands-on, energetic leader capable of managing a team while staying engaged in daily operations
• Solid background in e-commerce fulfillment: picking/packing, shipping/receiving, material handling, inventory management, and light assembly
• A continuous-improvement mindset with real-world Lean and 5S experience
• Comfort with ERP/WMS platforms — NetSuite and/or RF-Smart experience is a plus
• Flexibility and confidence in navigating a fast-changing environment
• Sharp attention to detail, quality, and organization

Qualifications

• Trade school, Associate's, or Bachelor's degree in Business Operations, Supply Chain, Logistics, Manufacturing, or a related field
• 3–5 years managing warehouse/fulfillment operations at a small-to-medium-sized company
• 2–3 years in a supervisory or leadership capacity within a warehouse or manufacturing setting
• Direct experience in picking/packing, shipping/receiving, material handling, inventory management, and light assembly
• Familiarity with ERP/WMS systems (NetSuite and/or RF-Smart a plus)
• Forklift operation experience
• Valid driver's license with a clean record

Perks & Benefits

• Full-time role starting immediately, with competitive pay
• Strong benefits package, including healthcare
• Flexible scheduling, paid holidays, and generous PTO
• A collaborative, mission-focused team where your work has a visible impact
• A front-row seat to a growing, dynamic company

Ready to take ownership of a warehouse that makes a real difference? Apply today!

Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: https://512financial.com/contact/