Manager, Volunteer Engagement

Denver Museum of Nature & Science; Denver (CO); On-site; USD 67,000 - 70,000; Full time

Job summary

The Denver Museum of Nature & Science is seeking a collaborative leader to guide the Volunteer Engagement program and the staff who support it. You will build meaningful opportunities for volunteers, interns and work-study students while strengthening a welcoming, sustainable program that aligns with the Museum’s mission and community.

The role oversees 3 direct reports, champions the Inclusion strategy, and reports to museum leadership.

Qualifications

• Bachelor’s degree or equivalent work experience in cultural spaces or education.
• 3 years’ experience in volunteer coordination or related field.
• 3 years’ supervisory experience of staff or volunteers.
• 1 year experience working in database/CRM/POS back end or equivalent programs.
• Occasional evening and weekends required.

Responsibilities

• Leads institutional efforts to engage volunteers, interns and work-study students.
• Effective supervision of volunteer engagement specialists including goal setting, modeling behavior, and working as a team
• Leads and conducts periodic evaluations of volunteer program and makes recommendations for program adjustments to ensure a positive volunteer experience.
• Ensures the morale of the teams is maintained to keep the team functioning at a high level and ensures a positive and healthy team culture.
• Maintains and effectively uses the volunteer database to support accurate reporting, informed decisions, and volunteer engagement program planning.
• Actively embraces and champions the museum-wide Inclusion strategy.

Skills

Volunteer coordination

Supervisory experience

Database management

CRM experience

Inclusion strategy

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Database back end (POS)

Job description

Description

Do you believe great volunteer experiences can create an even greater guest experience? We’re looking for a collaborative and inclusive leader to guide the Museum’s Volunteer Engagement program and the staff who make it possible. In this role, you’ll build meaningful opportunities for volunteers, interns and work-study students while strengthening a welcoming, sustainable program that supports the Museum’s mission and community.

Job Class: Full Time

Hiring Range: $67,000-$70,000

Work Schedule: M-F, daytime, occasional weekends/evenings/holidays

Direct Reports: 3

Essential Duties

• Leads institutional efforts to engage volunteers, interns and work-study students .
• Effective supervision of volunteer engagement specialists including goal setting, modeling behavior, and working as a team
• Leads and conducts p eriodic evaluations of volunteer program and makes recommendations for program adjustments to ensure a positive volunteer experience .
• Ensures the morale of the teams is maintained to keep the team functioning at a high level and ensures a positive and healthy team culture.
• Maintains and effectively uses the volunteer database to support accurate reporting, informed decisions, and volunteer engagement program planning.
• Actively embraces and champions the museum-wide Inclusion strategy.

Minimum Qualifications/Requirements

• Bachelor’s degree or equivalent work experience in cultural spaces or education .
• 3 years’ experience in volunteer coordination or related field .
• 3 years’ supervisory experience of staff or volunteers .
• 1 year experience working in database/CRM/POS back end or equivalent programs
• Occasional evening and weekends required

Ideal Candidate Will Be/Have

• Able to build a solid culture
• Able to translate and convey the big picture
• Comfortable mentoring
• Strong attention to detail
• Experience in database management