Manager, Visual Merchandising - Luxe US

L'Oréal; New York (NY); Hybrid; USD 98,000 - 140,000; Full time

Benefits offered by this job

Hybrid work policy

Comprehensive benefits

VIP employee shop discounts

Monthly mobile allowance

Paid time off

Job summary

L’Oréal Luxe US is seeking a Manager of Visual Merchandising to lead high-end, cross-functional projects for the couture brands across the US retail footprint. You will convert global brand directives into localized in-store experiences, balancing creative design with end-to-end operational ownership.

The role requires 5–7 years in luxury VM, strong 3D design and Adobe skills, and a track record of driving commercial growth in a fast-paced environment.

Qualifications

• 5–7 years of luxury visual merchandising experience, preferably in beauty.
• Proficiency in 3D design software (SketchUp) and Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Strong brand and retail acumen with ability to translate global brand vision locally.
• Excellent organizational and project-management skills in a fast-paced environment.
• Collaborative team player with ability to partner across functions.

Responsibilities

• Translate global brand vision into 3D in-store fixtures and 2D graphics.
• Create seasonal VM directives and planograms for US retail specs.
• Manage design, production, logistics, and on-site VM training.
• Oversee budgeting, vendor negotiations, and timelines.
• Archive visuals and coordinate photography for global review.

Skills

Luxury visual merchandising

Beauty industry experience

Project management

Team collaboration

Cross-functional collaboration

Tools

SketchUp

Adobe Creative Suite

AI design tools

Job description

Job Title: Manager, Visual Merchandising - Luxe US

Division : LUXE Division

Location: New York, NY (10 Hudson Yards)

Reports to: AVP, Visual Merchandising

Who We Are: For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe, our mission is to provide our consumers with the best products and brand experiences, making each one truly unique. Our portfolio is composed of highly aspirational and multi-expert brands, including Lancôme, Yves Saint Laurent, Giorgio Armani, and Ralph Lauren Fragrances.

Role Overview:

The Visual Merchandising Manager is a highly collaborative, ambitious design role leading complex multidisciplinary projects from concept to flawless in-store execution across the Couture portfolio of luxury brands, featuring YSL, Armani, Valentino, Prada & Miu Miu. Operating within the Omni Creative Center of Excellence, you will scale global brand directives into localized US retail footprints, driving brand elevation, consumer engagement, and commercial growth. This role balances creative visual design with end-to-end operational ownership and cross-functional partnership.

Key Responsibilities

• Creative Design & Innovation: Translate global brand vision into 3D in-store fixtures, 2D graphic programs, and immersive retail environments. Responsible for authoring detailed Design Turn Overs (DTOs) for seamless manufacturing handoff. Leverage emerging AI design tools and generative software to accelerate ideation, optimize 3D visualization workflows, and enhance conceptual efficiency.
• VM Directives & Planograms: Create comprehensive seasonal Visual Merchandising launch directives, guidelines, and planograms across wholesale and open sell environments – tailored to diverse US retail strategies and retailer-specific requirements.
• Retail Design & Execution: Manage new and existing custom counter design and execution; facilitating creative alignment, local production, logistics; deliver on-site VM training and field development.
• Data & Inventory Management: Maintain the permanent store display database and oversight of international POS orders and US inventory levels.
• Budget Ownership: Hold project and dept budget responsibility, tracking, and reconciliation
• Visual Asset Archiving & Global Showcasing: Direct and own the professional photography process used to showcase L’Oreal USA's best-in-class Hallmark executions for global review in Paris and worldwide distribution.
• End-to-End Project Administration: Manage the full operational lifecycle of your assigned projects—including sharing project progression with key stake holders for approval, maintaining strict timelines, tracking individual project budgets, and managing vendor development / production to deliver designs within project allocations. Lead and manage vendor negotiations, production workflows, logistics, and execution timelines.

Required Competencies & Qualifications

• Experience: 5-7 years of luxury visual merchandising experience; specialization in Beauty preferred.
• Technical & Software Skills: Highly proficient in 3D design software (SketchUp) and the Adobe Creative Suite (Illustrator, Photoshop, InDesign). Familiarity with emerging AI design tools and advanced industrial design principles is a plus.
• Brand & Retail Acumen: Deep grasp of retail design fundamentals, brand identity, architectural layouts, consumer behavior, and competitive market trends.
• Organizational Prowess: Exceptional project management skills to orchestrate multiple complex initiatives simultaneously and adapt seamlessly in a fast-paced environment.
• Interpersonal Skills: A highly collaborative team player who can advocate and negotiate for design solutions while staying flexible to others' views. Open to creative input and feedback.
• Cross-Functional Collaboration: Develop strong internal and external partnerships with (but not limited to) Global & US Marketing, Trade Marketing, Store Design, Creative Ops, Procurement and Vendors.

What’s In It For You

• Competitive Compensation: $98,400 - $140,200 base salary (actual compensation depends on experience, skill level, and geographic location).
• Comprehensive Benefits: Gold-standard Medical, Dental, and Vision coverage, a robust 401K matching program, and a corporate Pension Plan.
• Flexible Hybrid Work Policy: 3 days in office (10 Hudson Yards, NYC) and 2 days work from home.
• Generous Paid Time Off: Competitive vacation allowances, paid holidays, Volunteer Time Off, a Vacation Buy Program, and Summer Fridays.
• Exclusive Corporate Perks: Monthly mobile allowance and VIP access to L’Oréal’s internal employee shop featuring deeply discounted products across all portfolio brands.
• Continuous Learning & Development: Unlimited access to specialized digital e-learnings, structured mentorship programs, and executive lunch & learns.
• Wellness & Community: Direct access to internal Employee Resource Groups (Think Tanks and Innovation Squads), mental health programs, and corporate wellness benefits.

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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