Manager, UX & Digital Experience

Maplecroft; Jersey City (NJ); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Verisk is seeking an experienced and strategic Manager, UX & Digital Experience to build and lead Marketing's digital experience capability, establishing standards, systems, and user-centered design practices across Marketing's digital ecosystem.

This hands-on leader will actively create digital experiences while coaching UX professionals and partnering with Marketing, Product, Technology, and business teams to solve complex customer challenges.

Qualifications

• Experience in UX strategy and digital experience design.

Responsibilities

• Lead and build Marketing's digital experience capability.
• Create standards, systems, and design practices across the digital ecosystem.
• Mentor and develop a Digital Experience Designer and other UX staff.
• Collaborate across Marketing, Product, Technology, and business teams to solve customer challenges.

Job description

We are seeking an experienced and strategic Manager, UX & Digital Experience to build and lead Marketing's digital experience capability, establishing the standards, systems, and user-centered design practices that define how the Verisk brand is experienced across Marketing's digital ecosystem. This role will include responsibility for hiring and developing a Digital Experience Designer, creating the foundation of Marketing's digital experience team.

This leader will be responsible for shaping how clients, prospects, partners, and other external audiences experience the Verisk brand across Marketing-owned digital channels by developing user-centered experiences that improve usability, engagement, accessibility, and overall digital effectiveness.

The role requires a unique combination of UX strategy, digital design, marketing experience design, and creative leadership. The successful candidate has a proven track record of both designing intuitive digital experiences and building scalable design systems. This is a hands-on role where the individual contributor will actively create digital experiences while also establishing standards, coaching UX professionals, and partnering across Marketing, Product, Technology, and business teams to solve complex customer challenges.

Working closely with Brand Operations & Creative Services, Enterprise Editorial & Content Strategy, Enterprise Brand Marketing, Marketing Operations, Digital Marketing, and Technology, the Manager of UX and Digital Experience will establish digital experience as a core enterprise capability while building a modern digital design practice that evolves alongside customer expectations and AI