Manager, Utilities, IT/OT Program Leadership

West Monroe; Chicago (IL); On-site; USD 154,300 - 181,500; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee stock ownership program

Annual bonuses

Unlimited flexible time off

Ten paid holidays

Ten weeks of paid parental leave

Job summary

West Monroe is seeking a Manager to drive IT and OT projects in the Energy & Utilities sector. In this role, you will manage multidisciplinary teams and work closely with clients to deliver high-value solutions. Requirements include a Bachelor's degree and over 7 years of experience in IT/OT program management.

The position offers a competitive salary range based on proximity to offices and comprehensive benefits, including flexible time off and parental leave.

Qualifications

• 7+ years of experience in IT/OT program management or consulting.
• Proven track record in leading large-scale IT/OT projects.
• Experience with IT/OT technologies and industry standards.

Responsibilities

• Lead complex IT and OT programs ensuring client goal alignment.
• Manage cross-functional teams to deliver high-quality solutions.
• Support business development through proposal crafting.

Skills

IT/OT program management

Communication

Leadership

Analytical skills

Problem-solving

Education

Bachelor’s degree in Engineering, Computer Science, or Information Systems

Master’s degree

Tools

Agile methodologies

Waterfall methodologies

AI tools integration

Job description

Overview

Are you ready to make an impact? West Monroe is seeking a Manager to join our growing Energy & Utilities practice. This role is ideal for someone passionate about leading complex IT and OT projects and programs, driving innovation, and delivering impactful solutions for our clients in the Energy & Utilities space. As a Manager, you will play a pivotal role in managing multidisciplinary teams, engaging with clients, and delivering high-value digital transformation programs. You will serve as a trusted advisor to clients, helping them navigate the intersection of Information Technology (IT) and Operational Technology (OT) to achieve their business objectives.

What will you be doing?

Client Delivery

• Lead the planning, execution, and delivery of complex IT and OT programs, projects and portfolios ensuring alignment with client goals, timelines, and budgets.
• Manage cross-functional teams, including consultants, other vendor teams, and client stakeholders, to deliver high-quality solutions.
• Provide expertise in IT/OT integration, digital transformation, and program leadership for Energy & Utilities clients.
• Identify risks and proactively develop mitigation strategies to ensure project success.
• Bring experience and best practices across delivery lifecycle.
• Serve as a subject matter expert in IT/OT convergence, cybersecurity, and utility operations.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Business Development

• Support business development efforts by identifying client needs, crafting proposals, and participating in sales presentations.
• Build and maintain strong relationships with clients, acting as a trusted advisor and industry expert.
• Collaborate with the Energy & Utilities leadership team to expand West Monroe’s presence in the IT/OT space.

Practice Development

• Contribute to the development of methodologies, frameworks, and tools to enhance delivery excellence in IT/OT programs.
• Mentor and coach junior team members, fostering their growth and development.
• Stay up-to-date on industry trends, regulatory changes, and emerging technologies in IT/OT and Energy & Utilities.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field; Master’s degree preferred.
• 7+ years of experience in IT/OT program management, consulting, or related roles within the Energy & Utilities industry.
• Proven track record of leading large-scale IT/OT projects, including system integrations, digital transformation initiatives, and cybersecurity programs.
• Deep understanding of IT/OT technologies, utility operations, and industry standards (e.g., IEC 61850, NERC CIP).
• Experience with project management methodologies, including Agile, Waterfall, and hybrid approaches.
• Strong communication, leadership, and problem-solving skills.
• Certifications such as PMP, Agile, or ITIL are highly desirable.
• Specialization /experience with one or more large program implementations including CIS, GIS, AMI, EAM, ADMS, EMS, and other platforms.
• Experience with regulatory compliance and risk management in the Energy & Utilities sector.
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.

Compensation

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices.

• Seattle or Washington, D.C. – $162,000—$190,600 USD
• Los Angeles – $169,700—$199,700 USD
• New York City or San Francisco – $177,400—$208,700 USD
• A location not listed above – $154,300—$181,500 USD

Benefits

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company’s 401(k) plan, purchase shares from our employee stock ownership program, and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.