Manager, US PS&PV Change Management Excellence

Novartis Group Companies; East Hanover (NJ); Hybrid; USD 120,000 - 223,000; Full time

Job summary

Novartis Group of Companies is seeking a Manager, US PS&PV Change Management Excellence in East Hanover, NJ. This hybrid role leads the US Pharmacovigilance change portfolio and drives process optimization, digital enablement, and AI governance to support patient safety at a global scale.

The position requires a Life Sciences degree and 3+ years PV experience, with strong leadership, Lean/Six Sigma or Agile capabilities, and excellent English communication.

Qualifications

• Bachelor's degree in Life Sciences, Pharmacy, Medicine or related field.
• 3+ years of pharmacovigilance experience in pharma/biotech/CRO.
• Proven track record leading projects and change initiatives.
• Experience with Lean, Six Sigma or Agile methodologies.
• Knowledge of PV processes, regulatory requirements and compliance.

Responsibilities

• Lead US PS&PV project portfolio.
• Develop project charters, governance models, and performance reporting frameworks.
• Drive change adoption across transformation and OPS initiatives.
• Lead process optimization workshops for efficiency.
• Implement continuous improvement frameworks in Patient Safety.
• Identify opportunities via benchmarking and best practices.
• Drive digital enablement, automation and innovation initiatives.
• Evaluate AI use cases in regulated environments.
• Ensure alignment between local priorities and global initiatives.
• Oversee regulatory procedures, intelligence, and health authority query management.

Skills

Fluent English

Project leadership

Change management

Stakeholder engagement

Lean Six Sigma

Agile

Digital tools

Education

Bachelor's degree in Life Sciences, Pharmacy, Medicine, or related field

Tools

Data analytics tools

Job description

Job Description Summary

Manager, US PS&PV Change Management Excellence

Location: East Hanover, New Jersey

Working model: Hybrid

Relocation Support: This role is based in East Hanover, New Jersey. Novartis is unable to offer relocation support: please only apply if accessible.

Join a team at the forefront of transforming patient safety and pharmacovigilance operations in the United States. As Manager, US PS&PV Change Management Excellence, you will play a pivotal role in driving strategic change, operational excellence, and innovation across a complex and evolving environment.

This is an exciting opportunity to lead high-impact initiatives that enhance processes, accelerate adoption of new ways of working, and enable data-driven decision making that ultimately supports the safety of patients worldwide.

Job Description

Key Responsibilities

• Lead and manage the US Patient Safety and Pharmacovigilance project portfolio.
• Develop project charters, governance models, and performance reporting frameworks.
• Drive change adoption across strategic transformation and operational excellence initiatives.
• Lead process optimization workshops to enhance efficiency and effectiveness.
• Establish and implement continuous improvement frameworks across Patient Safety operations.
• Identify improvement opportunities through benchmarking and best practice evaluation.
• Drive digital enablement, automation, and innovation initiatives across the organization.
• Evaluate and govern artificial intelligence use cases in regulated environments.
• Ensure alignment between local priorities and global Patient Safety initiatives.
• Oversee regulatory procedures, intelligence activities, and health authority query management.

Essential Requirements

• Bachelor's degree in Life Sciences, Pharmacy, Medicine, or a related scientific discipline.
• Fluent English, with excellent written and verbal communication skills.
• Minimum 3 years of pharmacovigilance experience within the pharmaceutical, biotechnology, or contract research organization industry.
• Proven experience leading projects, programs, or operational excellence initiatives.
• Strong change management and stakeholder engagement capabilities across complex organizations.
• Experience driving process improvement using Lean, Six Sigma, Agile, or similar methodologies.
• Knowledge of pharmacovigilance processes, regulatory requirements, and compliance environments.
• Experience using digital and data-driven tools to support operational decision making and innovation.

The salary for this position is expected to range between $119,700 and $223,000 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we'll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility & Reasonable Accommodations:

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail [e-mail] call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [e-mail] or call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$119,700.00 - $222,300.00

Skills Desired

Employee Training, Pharmacovigilance, Safety Science, Waterfall Model