Manager, US PS&PV Change Management Excellence

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; East Hanover (NJ); Hybrid; USD 120,000 - 223,000; Full time

Benefits offered by this job

Health, life and disability benefits

401(k) with company match

Generous time off package

Job summary

Novartis Pharmaceuticals Corporation in East Hanover, NJ, is seeking a Manager for US PS&PV Change Management Excellence to lead critical transformation initiatives and optimize pharmacovigilance processes in a hybrid setting.

The role drives data-driven decisions, oversees AI use cases in regulation, ensures alignment with global safety programs, and mentors teams to deliver high-impact outcomes for patient safety.

Qualifications

• Strong change management and stakeholder engagement capabilities across complex organizations.
• Experience driving process improvement using Lean, Six Sigma, Agile, or similar methodologies.
• Knowledge of pharmacovigilance processes, regulatory requirements, and compliance environments.

Responsibilities

• Lead and manage the US Patient Safety and Pharmacovigilance project portfolio.
• Develop project charters, governance models, and performance reporting frameworks.
• Drive change adoption across transformation and operational excellence initiatives.
• Lead process optimization workshops to enhance efficiency and effectiveness.
• Establish and implement continuous improvement frameworks across Patient Safety operations.
• Identify improvement opportunities through benchmarking and best practice evaluation.
• Drive digital enablement, automation, and innovation initiatives.
• Evaluate and govern AI use cases in regulated environments.
• Ensure alignment between local priorities and global Patient Safety initiatives.
• Oversee regulatory procedures, intelligence activities, and health authority query management.

Skills

Change management

Stakeholder engagement

Lean Six Sigma

Agile

Pharmacovigilance

Data-driven decision making

Education

Bachelor's degree in Life Sciences, Pharmacy, Medicine, or related discipline

Job description

Band Level 4 Job Description Summary Manager, US PS&PV Change Management Excellence

Location: East Hanover, New Jersey.

Working model: Hybrid.

Relocation Support: This role is based in East Hanover, New Jersey. Novartis is unable to offer relocation support: please only apply if accessible.

Join a team at the forefront of transforming patient safety and pharmacovigilance operations in the United States.

As Manager, US PS&PV Change Management Excellence, you will play a pivotal role in driving strategic change, operational excellence, and innovation across a complex and evolving environment.

This is an exciting opportunity to lead high-impact initiatives that enhance processes, accelerate adoption of new ways of working, and enable data-driven decision making that ultimately supports the safety of patients worldwide.

Key Responsibilities

• Lead and manage the US Patient Safety and Pharmacovigilance project portfolio.
• Develop project charters, governance models, and performance reporting frameworks.
• Drive change adoption across strategic transformation and operational excellence initiatives.
• Lead process optimization workshops to enhance efficiency and effectiveness.
• Establish and implement continuous improvement frameworks across Patient Safety operations.
• Identify improvement opportunities through benchmarking and best practice evaluation.
• Drive digital enablement, automation, and innovation initiatives across the organization.
• Evaluate and govern artificial intelligence use cases in regulated environments.
• Ensure alignment between local priorities and global Patient Safety initiatives.
• Oversee regulatory procedures, intelligence activities, and health authority query management.

Essential Requirements

• Bachelor's degree in Life Sciences, Pharmacy, Medicine, or a related scientific discipline.
• Fluent English, with excellent written and verbal communication skills.
• Minimum 3 years of pharmacovigilance experience within the pharmaceutical, biotechnology, or contract research organization industry.
• Proven experience leading projects, programs, or operational excellence initiatives.
• Strong change management and stakeholder engagement capabilities across complex organizations.
• Experience driving process improvement using Lean, Six Sigma, Agile, or similar methodologies.
• Knowledge of pharmacovigilance processes, regulatory requirements, and compliance environments.
• Experience using digital and data-driven tools to support operational decision making and innovation.

Skills Desired

• Employee Training, Pharmacovigilance, Safety Science, Waterfall Model

Compensation

The salary for this position is expected to range between $119,700 and $223,000 per year.

Salary Range $119,700.00 - $222,300.00

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

Benefits and Rewards

• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• Employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)

About Novartis

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives.

Discover how you can join us in changing people’s lives.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility & Reasonable Accommodations: The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to [e-mail] or call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Accessibility & Reasonable Accommodations: The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e‑mail to [e-mail] call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.