Manager, US&C Taxi Operations

Uber; Chicago (IL); On-site; USD 140,000 - 155,000; Full time

Job summary

Uber is seeking a Manager for their US&C Taxi Operations who will be responsible for integrating taxi services into the platform, improving marketplace balance, and enhancing customer experience. With an emphasis on operational excellence and business strategy, the role requires strong leadership capability and adept problem-solving skills. Ideal candidates should possess a proven track record in management roles with significant experience in fast-paced, operations-heavy environments.

Benefits

Bonus program participation

Equity awards

Various benefits

Qualifications

• 5+ years experience in management, consulting, or operations.
• Proven track record in growing new verticals.
• Experience with external partner management.

Responsibilities

• Lead strategic ownership and execution of the taxi integration strategy.
• Drive analysis to inform critical business decisions.
• Optimize processes for operational efficiency.

Skills

Operational acumen

Business acumen

Problem solving

Analytical thinking

Stakeholder management

Education

Bachelor's Degree

Job description

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About The Role

The US&C Taxi Team is responsible for developing and executing on a strategy for integrating taxis onto our platform - as a means of improving marketplace balance and the customer experience. We are seeking an individual who has strong operational and business acumen, and can also lead a team leader who helps drive growth with key initiatives for our Taxi strategy. This is a key position that can make a big impact on the US&C Mobility business.

About The Role

The US&C Taxi Team is responsible for developing and executing on a strategy for integrating taxis onto our platform - as a means of improving marketplace balance and the customer experience. We are seeking an individual who has strong operational and business acumen, and can also lead a team leader who helps drive growth with key initiatives for our Taxi strategy. This is a key position that can make a big impact on the US&C Mobility business.

What You'll Do

• Strategic Ownership: Work with leadership to set strategy, lead important project plans, and help execute. Keep the team motivated by explaining big-picture context for these strategic efforts, communicate top-down vision, and translate broader company strategy into goals specific to the Taxi Team
• Business Sense: Lead Taxi performance, owning operational data and driving analysis to make critical business decisions.
• Problem Solving: Seek issues that involve people, things, and processes by using logic and data to lead different teams in the search for solutions to these issues. Identify the root cause of a problem, as opposed to focusing on the symptoms
• Process Optimization: Help your team identify core analyses and processes, optimize them, and lead implementation, regularly reviewing performance.
• Stakeholder Management: Serve as a thought partner and collaborate with cross-functional teams. Promote and ensure the team's voice is heard. Optimally find, suggest, and secure resources within and across functions
  
  

Basic Qualifications

• 5+ years experience in management, consulting, investment banking, technology, any operations-intense fast-paced environment, entrepreneurial setting, or related fields
• Bachelor's Degree
  
  

Preferred Qualifications

• 2+ years of people leadership experience
• Easily adapt to a constantly-changing work environments
• Data-driven decision mentality through strong analytical thinking
• Strong implementation skills and process design orientation
• Strategic Problem Solving
• Experience with external partner management
• A proven track record in growing new verticals
• Functional Expertise of the Taxi industry
  
  

For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Internet Marketplace Platforms

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