Manager, Underwriting Assistants (Commercial P&C)

Amerisure Insurance; Charlotte (NC); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Amerisure Insurance in the United States is seeking a Manager, Underwriting Assistants to lead the development program for associates and drive quality standards across a high-performing team. The role focuses on cross‑functional collaboration and continuous improvement within the underwriting department.

You will manage training, allocate resources, and ensure timely delivery of initiatives while maintaining strong partnerships with internal teams and external customers.

Qualifications

• Excellent verbal and written communication skills with internal and external customers.
• Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.

Responsibilities

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Design, implement, and oversee Associate Underwriting development program that aligns with organizational goals, ensuring they meet quality standards and objectives.
• Evaluate team capabilities and project requirements to allocate resources and set priorities effectively, ensuring projects are completed on time, within budget, and to quality standards while fostering team development and productivity.
• Establish and maintain quality standards for learning and development programs, conducting regular assessments and implementing improvements as needed.
• Collaborate with cross‑functional teams to align on objectives, optimize resource sharing, and strengthen communication channels, driving cohesive initiatives across the organization.
• Identify and implement process improvements and best practices to enhance program efficiency, effectiveness, and scalability, driving continuous improvement and operational excellence.
• Establish and manage performance metrics, conducting regular data analysis to generate actionable insights and provide recommendations that support informed decision‑
• Communicate with stakeholders to gather feedback, address concerns, and ensure alignment with organizational priorities.
• Facilitate training and development opportunities for team members through coaching and mentoring, focusing on skill enhancement and career growth to prepare them for future opportunities within the organization.

Skills

Verbal and written communication

Strategic thinking

Analytical/problem-solving

Relationship building

Organization

Education

Associate degree or equivalent

Tools

Microsoft Office Suite

Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid‑sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Due to a promotion, Amerisure is recruiting for a Manager, Underwriting Assistants to join our team! This role will be hybrid 3 days a week in the local office & 2 from home. Office locations include Atlanta GA, Charlotte NC, Chicago IL, Dallas TX, Farmington Hills MI, Indianapolis IN, Phoenix AZ or Tampa FL.

POSITION SUMMARY

Responsible for the development and management of the Assistant Underwriting development program while leading and motivating a high‑performing team, ensuring quality standards are consistently met and effectively allocating and prioritizing workloads. Collaborating with other departments, to build strong partnerships to enhance cross‑functional initiatives and drive outcomes within the Associate Underwriting team. Focus on continuous improvement to drive the implementation of innovative strategies and best practices, optimizing processes and achieving exceptional program outcomes.

RESPONSIBILITIES

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Design, implement, and oversee Associate Underwriting development program that aligns with organizational goals, ensuring they meet quality standards and objectives.
• Evaluate team capabilities and project requirements to allocate resources and set priorities effectively, ensuring projects are completed on time, within budget, and to quality standards while fostering team development and productivity.
• Establish and maintain quality standards for learning and development programs, conducting regular assessments and implementing improvements as needed.
• Collaborate with cross‑functional teams to align on objectives, optimize resource sharing, and strengthen communication channels, driving cohesive initiatives across the organization.
• Identify and implement process improvements and best practices to enhance program efficiency, effectiveness, and scalability, driving continuous improvement and operational excellence.
• Establish and manage performance metrics, conducting regular data analysis to generate actionable insights and provide recommendations that support informed decision-
• Communicate with stakeholders to gather feedback, address concerns, and ensure alignment with organizational priorities.
• Facilitate training and development opportunities for team members through coaching and mentoring, focusing on skill enhancement and career growth to prepare them for future opportunities within the organization.

REQUIREMENTS

• Associate degree or equivalent work‑related experience.
• 5 years middle market commercial lines underwriting experience with thorough underwriting workflow and tasks.
• 1 year leadership experience preferred.
• Proficient computer skills required including Microsoft Office Suite.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment.
• Ability to think strategically with supporting analytical and problem‑solving skills, including the ability to deal with ambiguity.

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance‑based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work‑life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.