Manager, Travel & Expense Program

Sysmex America, Inc.; Lincolnshire (IL); On-site; USD 85,680 - 134,640; Full time

Benefits offered by this job

Health care plan (medical, vision, and

Annual incentive bonus

Paid time off

Parental leave

Bereavement leave

401(K) for all eligible employees

Job summary

Sysmex America, Inc. in Lincolnshire, IL seeks a Travel & Expense Program Manager to oversee the regional T&E program and ensure efficient operations. The role requires expert knowledge of T&E policies, systems, and controls, with cross-functional collaboration to optimize performance and rebates.

The ideal candidate will have 7+ years in corporate travel management, familiarity with Concur and SAP, and strong analytics, communication, and project management skills. Occasional travel is possible.

Qualifications

• Bachelor’s degree in business administration, hospitality, or related field.
• 7+ years of experience in corporate travel management, preferably in a global or enterprise environment.
• PMP, GBTA Global Travel Professional (GTP), or equivalent certifications are a plus.
• Strong knowledge of travel industry tools and platforms (Concur); fintech experience is a plus.
• Experience in vendor negotiation, policy development, and program analytics.
• Excellent communication, project management, and stakeholder engagement skills.
• English (verbal and written).
• Experience with ERP software (SAP preferred).
• Microsoft Office proficiency (Word, Excel, PowerPoint).
• Knowledge of Concur or fintech T&E platforms is a plus.

Responsibilities

• Oversee and enhance the organization’s regional Travel & Expense program, ensuring efficient operations and positive employee experience.
• Serve as the subject matter expert for T&E policies, systems, controls, and compliance, maintaining and updating the T&E Policy to align with company guidelines, regulatory requirements, and industry best practices.
• Partner cross-functionally with procurement, internal stakeholders, and service providers to manage performance, support contracts, resolve operational issues, and maximize rebates.
• Develop, analyze, and deliver operational, financial, and performance reporting for FP&A, senior leadership, and other stakeholders, including KPI tracking, spend analysis, trend reporting, and policy compliance.
• Identify process improvement opportunities through analysis of expense data, policy exceptions, and operational performance, implementing enhancements to strengthen efficiency and controls.
• Oversee the accuracy and maintenance of T&E-related documentation, internal resources, and system processes to ensure timely processing and reporting.
• Develop and deliver training, onboarding, and communications related to T&E policies, systems, and processes, providing ongoing guidance and support for expense processing and policy compliance.
• Support internal and external audits by responding to audit requests.
• Stay current on industry trends, emerging technologies, and best practices to continuously enhance the organization’s T&E program.
• Other duties as assigned.

Skills

Communication skills

Project management

Stakeholder engagement

English proficiency

Vendor negotiation

Policy development

Program analytics

Concur knowledge

SAP

Microsoft Office

ERP software

FinTech awareness

Education

Bachelor’s degree in business administration, hospitality, or related field

7+ years of corporate travel management experience

Tools

Concur

SAP

Microsoft Office

ERP software

Job description

Find a Better Way...

• to use your skills and experience.
• to improve the lives of others.
• to build a promising future.

Headquartered in Kobe, Japan, Sysmex is located in Lincolnshire, Illinois. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory.

Responsibilities

We currently have a great opportunity available for a Travel & Expense Program Manager.

Essential Duties and Responsibilities:

• Oversee and enhance the organization's regional Travel & Expense (T&E) program, ensuring efficient operations and positive employee experience.
• Serve as the subject matter expert for T&E policies, systems, controls, and compliance, maintaining and updating the T&E Policy to align with company guidelines, regulatory requirements, and industry best practices.
• Partner cross-functionally with procurement, internal stakeholders, and service providers to manage performance, support contracts, resolve operational issues, and maximize rebates.
• Develop, analyze, and deliver operational, financial, and performance reporting for FP&A, senior leadership, and other stakeholders, including KPI tracking, spend analysis, trend reporting, and policy compliance.
• Identify process improvement opportunities through analysis of expense data, policy exceptions, and operational performance, implementing enhancements to strengthen efficiency and controls.
• Oversee the accuracy and maintenance of T&E-related documentation, internal resources, and system processes to ensure timely processing and reporting.
• Develop and deliver training, onboarding, and communications related to T&E policies, systems, and processes, providing ongoing guidance and support for expense processing and policy compliance.
• Support internal and external audits by responding to audit requests.
• Stay current on industry trends, emerging technologies, and best practices to continuously enhance the organization's T&E program.
• Other duties as assigned.

Mental/Cognitive Requirements:

Moderate cognitive demands- Requires sustained attention, ability to prioritize tasks, and adapt to changing conditions. Involves interpreting information, solving problems, and making routine decisions.

Percentage of Travel:

Occasional (11-25%)

Qualifications

• Bachelor’s degree in business administration, hospitality, or related field.
• 7+ years of experience in corporate travel management, preferably in a global or enterprise environment.
• PMP, GBTA Global Travel Professional (GTP), or equivalent certifications a plus.
• Strong knowledge of travel industry tools and platforms (e.g., Concur), experience with FinTech is a plus.
• Proven experience in vendor negotiation, policy development, and program analytics.
• Excellent communication, project management, and stakeholder engagement skills
• English (verbal and written)
• Experience with ERP software required (SAP preferred).
• Excellent computer skills with Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of Concur or fintech T&E platforms is a plus

The salary range for this role is $85,680 - $134,640. Within this range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

• choice of health care plan (medical, vision, and dental insurance)
• annual incentive bonus
• paid time off
• parental leave
• bereavement leave
• 401(K) for all eligible employees

Sysmex is proud to be an EEO/Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.