Manager, Transitions of Care

Overlake; Bellevue (WA); On-site; USD 111,155 - 177,840; Full time

Job summary

Overlake is seeking a Manager of Transitions of Care to lead the Utilization Review and Care Management teams in Bellevue, WA. You will guide daily operations, drive process improvements, and ensure high-quality, patient-centered care across the continuum.

The role emphasizes promoting seamless transitions, coordinating care before admission, during hospitalization, and at discharge with an emphasis on safe progression and optimal resource use.

Qualifications

• Bachelor’s degree in Nursing or Master’s Degree in Social Work is required; Master’s preferred.
• Current Washington RN or Social Work independent license required; CCM/ACM certifications desired.
• Minimum of five years experience in Care Management/Utilization Management.
• Two years managerial experience required.

Responsibilities

• Provide leadership, management, and oversight of Utilization Review and Care Management teams.
• Drive process improvements to optimize care coordination and resource utilization.
• Collaborate with physicians, interdisciplinary teams, and leaders to align strategies with goals.
• Promote effective transitions of care and ensure safe, timely discharge planning.

Skills

Care Management

Utilization Management

Leadership

Education

Bachelor’s degree in Nursing or Master’s Degree in Social Work

Job description

Welcome to a medical center where you're the center of attention.

Salary$111,155.00 - $177,840.00

The Manager of Transitions of Care (ToC) is responsible for the leadership, management, and operational oversight of the Utilization Review and Care Management teams, ensuring the delivery of high-quality, patient-centered care across the continuum.

This role directs daily departmental operations, drives process improvement initiatives, and implements industry best practices to optimize care coordination, resource utilization, regulatory compliance, and patient throughput. The Manager collaborates with interdisciplinary teams, physicians, and organizational leaders to ensure departmental strategies and performance align with organizational goals, quality outcomes, and financial objectives.

The role is accountable for promoting effective care transitions, reducing barriers to care, and supporting efficient patient progression throughout the healthcare journey. The Manager ensures continuity, coordination, and appropriate utilization of services before admission, throughout hospitalization, and during discharge planning, facilitating safe and timely transitions to the next level of care.

Minimum Qualifications:

• Bachelor’s degree in Nursing or Master’s Degree in Social Work required. Master’s degree preferred.
• Current Washington RN or Social Work independent license required. Certified Case Manager (CCM), or Accredited Case Manager (ACM) certification desired.
• Minimum of five years experience in Care Management/Utilization Management services required.
• Two years managerial experience is also required.

Why join Overlake?

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.