Manager, Training Delivery (Remote)

CrowdStrike Holdings, Inc.; Town of Texas (WI); Híbrido; USD 110.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Market-leading compensation

Comprehensive wellness programs

Generous vacation and holidays

Paid parental leaves

Professional development opportunities

Employee networks and community

Vibrant office culture (global)

Descripción de la vacante

CrowdStrike is seeking a highly motivated Training Manager to lead the delivery of training across CrowdStrike technologies. You will guide experienced instructors, translate complex topics into engaging lessons, and work with sales to scope and present training content to customers.

You will manage schedules, mentor instructors, and drive metrics to improve training effectiveness. This remote, US-based role emphasizes leadership, cross-functional collaboration, and a commitment to world-class

Formación

• 3+ years of leadership experience.
• 3+ years of leading delivery of technical training courses.
• Experience administering LMS and virtual training platforms.
• Budgeting and resource-management experience for instructional teams.
• Ability to analyze training metrics and KPIs.
• Experience with SIEM, SOAR, Cloud, or AI technologies in training.
• Experience teaching technical topics to varied audiences.
• Professional client-facing demeanor in technical/executive settings.
• Strong verbal and written communication skills.
• Able to work autonomously and drive growth.
• Strong project management capabilities.
• Ability to foster positive team culture and travel when needed.
• Proven experience leveraging AI to enhance decision-making and workflows.

Responsabilidades

• Lead implementation and delivery of CrowdStrike Training offerings, including sales enablement, reporting, and metrics.
• Actively manage several instructors with performance management and coaching.
• Coordinate daily operations across teams to optimize scheduling and revenue growth.
• Serve as subject matter expert on training, designing and revising courses.
• Communicate effectively with executives and technical support teams.
• Create and maintain operational and ad hoc reports for performance monitoring.
• Collaborate with Sales to scope engagements and tailor training content.

Conocimientos

Leadership

Training Delivery

LMS

Budget Management

Data Analytics

Domain Expertise

Instructional Capabilities

Client Demeanor

Communication Skills

Autonomy

Continuous Growth

Project Management

Leadership Culture

Travel

AI Technologies

Educación

Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or Instructional Design

Herramientas

LMS (Learning Management System)

Zoom

Microsoft Teams

Virtual Labs

Descripción del empleo

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.

We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.

Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

CrowdStrike is looking for highly motivated, self-driven training managers dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. In this role, you will lead experienced instructors' delivery of training across all CrowdStrike technologies. You'll work with one of the premier endpoint security technologies and incident response teams in the world, carrying the lessons of the field to a classroom environment.

Leadership & Mentorship

• Do you have a proven track record of leading, motivating, and providing constructive guidance to technical instructors?
• Do you possess a strong background in endpoint security, incident response, information security, or SIEM?
• Are you a subject matter expert in one or more SIEM, SOAR, or cloud security solutions (such as Splunk, Exabeam, Google, Microsoft, Trellix, Elastic Stack, ZScaler, Palo Alto Networks, or Wiz)?
• Are you eager to pioneer new, creative methods for delivering technical training and enabling customers on emerging technologies?
• Can you distill complex technical topics into compelling, narrative-driven lessons that resonate with audiences?

What You'll Do

• Implementation & Delivery: Lead the implementation and delivery of CrowdStrike Training offerings, including sales enablement, reporting, and metrics.
• People Management: Actively manage several instructors, including performance management, career development, coaching and day-to-day leadership.
• Day-to-Day Operations: Collaborate with cross-functional and internal teams during daily operations to streamline scheduling, enhance customer enablement, and maximize revenue growth.
• Subject Matter Expertise: Act as a subject matter expert on training, collaborating on the design and revision of current and new courses.
• Stakeholder Communication: Communicate effectively across all levels (executive leadership and technical support teams) within CrowdStrike.
• Reporting & Metrics: Create and maintain operations, management, and ad hoc reports to monitor the performance of the training delivery group.
• Sales Collaboration: Work with sales teams to scope new customer engagements, present to customers, and recommend training content.

What You'll Need

• Leadership Experience: Minimum of 3 years of experience in a leadership role.
• Training Delivery Experience: Minimum of 3 years of experience managing the delivery of technical training courses.
• LMS & Technology Proficiency: Experience administering Learning Management Systems (LMS) and virtual training delivery platforms (e.g., Zoom, Microsoft Teams, virtual labs).
• Budget & Resource Management: Experience managing training budgets, resource allocation, and software/tool licensing for instructional teams.
• Training Metrics & Data Analytics: Demonstrated ability to track, analyze, and report on training effectiveness, student CSAT, and instructor performance KPIs.
• Domain Expertise: Experience with SIEM, SOAR, Cloud, or AI technologies, including developing and delivering training on best practices.
• Instructional Capabilities: Experience teaching technical topics to various audiences, from desktop support technicians to IT managers and executives.
• Client Demeanor: Professional client-facing demeanor, comfortable in both technical and executive settings.
• Communication Skills: Strong, clear verbal and written communication skills.
• Autonomy: Capable of completing tasks on time with minimal supervision.
• Continuous Growth: Desire to grow and expand both technical and soft skills.
• Project Management: Proven project management skills.
• Leadership Culture: Ability to foster a positive work environment and attitude.
• Travel: Ability to travel on occasion.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points

• Education: Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or Instructional Design.
• Professional Certifications: Relevant industry or instructional certifications (e.g., CompTIA CTT+, CPTD, or vendor-specific accreditations).
• Incident Response: Experience conducting or managing incident response investigations for organizations, investigating targeted threats such as Advanced Persistent Threats, Organized Crime, and Hacktivists.
• Threat Intelligence: Experience conducting cyber threat analysis of targeted threat actors, using an established analytic model to produce FINTEL and technical output.
• Computer Forensic Analysis: Background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
• Network Architecture: Strong understanding of secure network architecture and experience performing network operations.
• Programming & Scripting: Experience coding in C, C#, VB, Python, Perl, Ruby on Rails, or .NET.

Benefits of Working at CrowdStrike

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

Mandatory Health Screening

#LI-Remote #LI-DL1 This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Compensation

The base salary range for this position for all U.S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

Equal Opportunity Statement

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work: CrowdStrike, Inc. is committed to fair and equitable compensation practices.

Expected Close Date of Job Posting is:12-07-2026

CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the worlds leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed - one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There's much more to the story of how Falcon has redefined endpoint protection but there's only one thing to remember about CrowdStrike: We stop breaches.