Manager Trainee-Overhead Door Company of Des Moines™

DH Pace; Grimes (IA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Manager Trainee to oversee operations in a dynamic environment. This role involves learning to manage field employees, ensuring customer satisfaction, and providing exceptional service. The ideal candidate will thrive in a fast-paced setting, demonstrating strong communication and organizational skills while adapting to various challenges. With a commitment to excellence and community service, this opportunity offers a chance to grow within a respected company that has been a leader in its field for over 95 years. Join a team that values respect, integrity, service, and excellence!

Benefits

Medical, dental, and vision options

Paid time off plan

Paid Holidays

Floating Holidays

401k retirement plan with employer match

Company paid life insurance

Short-term and long-term disability

Competitive compensation

Qualifications

• Bachelor's degree preferred, with strong communication and organizational skills.
• Must be adaptable, multi-tasking, and possess mechanical aptitude.

Responsibilities

• Dispatch technicians to customer sites and track job completion.
• Perform employee performance reviews and provide counseling.
• Deliver exceptional customer service and manage operations.

Skills

Communication Skills

Organizational Skills

Mechanical Aptitude

Adaptability

Multi-tasking

Education

Bachelor's Degree

Tools

Software Proficiency

Job description

Manager Trainee-Overhead Door Company of Des Moines

Pay Competitive

Location: Grimes/Iowa

Employment type: Full-Time

Job Description

Req#: MANAG016917

Overhead Door Company of Des Moines, a DH Pace Company, Inc., is seeking to hire a Manager Trainee in Des Moines, IA! A Manager Trainee will learn and manage several areas of operations and will effectively coordinate field employees in order to meet our customer’s high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply with us today!

Position overview:

• Learn to dispatch technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction.
• Perform employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans.
• Provide exceptional customer service.
• Additional responsibilities as assigned.

Qualifications:

• Bachelor's degree preferred.
• Adaptable to change and good at multi-tasking.
• Must have excellent communication and organizational skills and a good mechanical aptitude.
• Ability to effectively communicate with the customer and represent the company in a professional manner.
• Proficient user of software and systems.
• Must have a valid driver’s license.

Why you should consider DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2022 company-wide sales of $900+ million.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial; they are always and forever. Our core values are R.I.S.E.: Respect, Integrity, Service, and Excellence.

Our benefit offerings include:

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
• Floating Holidays: Up to 2 floating holidays per year.
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability.
• And more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

About the company

DH Pace has been providing door and door related products and services to commercial businesses and residential customers since 1926.