Manager Trainee - Oil Change / Automotive Care

Delta Sonic; Buffalo (NY); On-site; Full time

Job summary

Delta Sonic is seeking Oil Change Manager Trainees to join their award-winning team. This role includes a comprehensive training program to develop leadership skills while providing excellent customer service and performing minor automotive repairs. Candidates will benefit from a flexible schedule and competitive benefits, in a positive work environment recognized as a top place to work.

Benefits

Flexible schedules

Team member discounts

Scholarship opportunities

Professional training

Competitive benefits package

Qualifications

• Must be 18 years of age or older.
• Good mechanical skills and ability to troubleshoot.
• Six months to one year of leadership experience preferred.

Responsibilities

• Management candidates will start in a Manager Training Program to develop leadership skills.
• Responsible for minor automotive repairs and ensuring customer satisfaction.
• Training, coaching, and evaluating employees' performance.

Skills

Mechanical skills

Communication skills

Customer service

Detail-oriented

Team player

Education

Valid driver's license preferred

NYS Inspector License preferred

Job description

Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

• A team-based and fast-paced work environment
• Company stability with opportunities for career advancement
• Professional training in communication, hospitality, and customer care
• Scholarship opportunities and team member recognition programs
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• Equal opportunity employer

Responsibilities : Management candidates will begin their employment in our extensive hands-on Manager Training Program. Our paid training program allows candidates to further develop their leadership skills while also preparing them to fulfill a management-level position in the Oil Change department. Advancement is based on performance, and the majority of our upper management and corporate employees have been promoted from within.

Our Oil Change Manager Trainees will also be responsible for performing minor light duty automotive repairs such as brakes, tires, suspension components, sensors, etc. Must be able to perform oil change services, 20-point maintenance checks, as well as greet customers in a positive, enthusiastic, professional manner while ensuring that each customer is educated on the products and services that we offer. Additional responsibilities include, but are not limited to, sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and performing light maintenance. The pay range for this position is $20.50 - $30.50 per hour, depending upon experience.

Responsibilities include, but are not limited to :

• Upholding customer satisfaction by ensuring Delta Sonic's standards for quality
• Mastering basic employee responsibilities within your assigned department
• Working hands-on alongside the employees
• Training, coaching, and evaluating employees' performance
• Ensuring that employees adhere to all safety regulations
• Preparing and reviewing reports, including the department's staffing schedule and financials
• Addressing all customers in a positive, enthusiastic, and professional manner
• Performing regular maintenance and minor repairs to mechanical systems and / or equipment
• Maintaining cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping

Requirements :

• Must be 18 years of age or older
• A valid driver's license is preferred
• NYS Inspector License preferred
• Good mechanical skills and ability to troubleshoot non-routine repairs
• Excellent communication skills and a passion for providing great customer service
• A detail-oriented mindset
• Must be a team player
• Willingness to work in all weather conditions, both indoor and outdoor environments
• Ability to work with a sense of urgency
• Ability to stand, walk and bend for long periods of time
• Ability to lift moderate amounts of weight
• Willingness to work a flexible schedule
• Six months to one year of leadership, management, or key holder experience
• Must be able to demonstrate consistent work experience
• A courteous and professional demeanor
• Patience, motivation, and initiative to lead others
• Ability to stand, walk, and bend for long periods of time, with or without accommodation
• Ability to lift moderate amounts of weight, with or without accommodation
• Flexibility to work at any of the local locations, and schedule flexibility to include mornings, afternoons, evenings, weekends, and holidays
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic has been awarded as a Top Place to Work in 2022, 2023, and 2024!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.