Manager Trainee: Fast-Track to Branch Manager

Hertz; Philadelphia (Philadelphia County); On-site; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Discount on rentals

Paid Time Off

Health/Dental/Vision

401(k) matching

Parental Leave

Employee Assistance

Educational reimbursement

Voluntary insurance

Theme park & gym discounts

Job summary

Hertz Local Edition is seeking a Manager Trainee to join our Philadelphia branch. This hands-on role trains you to run a rental location while delivering excellent customer service and supporting daily operations.

You will gain structured training and real-world experience, with a clear path toward a Branch Manager role in 12–18 months. The position offers growth, mentorship, and a productive, fast-paced work environment at Hertz.

Qualifications

• Must be at least 20 years old.
• Valid driver’s license required.
• Flexible availability, including nights, weekends, and holidays.
• Customer service, sales, or related experience preferred.
• Strong communication and multitasking skills.
• Self-motivated with a willingness to learn leadership.
• Ability to work in a fast-paced, customer-facing environment.
• Professional appearance and reliable attendance.

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

Skills

Customer service

Sales

Communication

Time management

Computer skills

Job description

Hertz Local Edition is seeking a Manager Trainee to join our Philadelphia branch. This hands-on role trains you to run a rental location while delivering excellent customer service and supporting daily operations.

You will gain structured training and real-world experience, with a clear path toward a Branch Manager role in 12–18 months. The position offers growth, mentorship, and a productive, fast-paced work environment at Hertz.