Manager Trainee - Convenience Store

Delta Sonic; Buffalo (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a Manager Trainee role in their Convenience Store operations. This exciting opportunity offers a hands-on training program to develop leadership skills while preparing for a management position. With a focus on customer satisfaction and team collaboration, candidates will learn the ins and outs of store management, including food safety training and operational oversight. Enjoy a supportive work environment with flexible schedules, competitive benefits, and opportunities for advancement. If you're ready to grow your career in a dynamic setting, this role is perfect for you.

Benefits

Flexible Schedules

Team Member Discounts

Scholarship Opportunities

Recognition Programs

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k Plan

Qualifications

• Must be 18 years or older with leadership experience.
• Excellent communication and customer service skills required.

Responsibilities

• Manage Convenience Store operations and train employees.
• Ensure customer satisfaction and uphold quality standards.
• Prepare reports and maintain cleanliness of the premises.

Skills

Leadership

Communication Skills

Customer Service

Teamwork

Problem Solving

Education

High School Diploma

ServSafe Management Certification

Job description

Buffalo Regional - Manager Trainee - CStore
Buffalo, NY 14202, USA

Join Our Award Winning Team!
With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

Team Members Enjoy:

• A team-based and fast-paced work environment
• Company stability with opportunities for career advancement
• Professional training in communication, hospitality, and customer care
• Scholarship opportunities and team member recognition programs
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• Equal opportunity employer

Responsibilities:
Management candidates will begin their employment in our extensive hands-on Manager Training Program. Our paid training program allows candidates to further develop their leadership skills while also preparing them to fulfill a management-level position in their designated department. Advancement is based on performance, and the majority of our upper management and corporate employees have been promoted from within.

Individuals in the Convenience Store Manager Trainee position will not only learn how to manage our Convenience Store operations, but they will also receive food preparation and safety training, including an employer financed ServSafe Management certification. Once they complete their intensive training program, Store Hospitality Managers oversee our Convenience Store operations and any applicable food outlet (e.g. Tim Horton’s, Dunkin Donuts, The Brick Oven) at their assigned location. The pay range for this position is $18.75 - $25.25 per hour, depending on experience.

Responsibilities include, but are not limited to:

• Upholding customer satisfaction by ensuring Delta Sonic's standards for quality
• Mastering basic employee responsibilities within your assigned department
• Working hands-on alongside the employees
• Training, coaching, and evaluating employees' performance
• Ensuring that employees adhere to all safety regulations
• Preparing and reviewing reports, including the department's staffing schedule and financials
• Addressing all customers in a positive, enthusiastic, and professional manner
• Performing regular maintenance and minor repairs to mechanical systems and/or equipment
• Maintaining cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping

Requirements:

• Must be 18 years of age or older
• Six months to one year of leadership, management, or key holder experience
• Must be able to demonstrate consistent work experience
• Excellent communication skills and a passion for providing great customer service
• A courteous and professional demeanor
• Patience, motivation, and initiative to lead others
• Ability to stand, walk, and bend for long periods of time, with or without accommodation
• Ability to lift moderate amounts of weight, with or without accommodation
• Flexibility to work at any of the local locations, and schedule flexibility to include mornings, afternoons, evenings, weekends, and holidays
• A valid driver's license is preferred for management positions in the Carwash, Detail, and Oil Change departments
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic has been awarded as a Top Place to Work in 2022, 2023, and 2024!