Manager Trainee

DH Pace Company, Inc.; Des Moines (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

DH Pace Company is seeking a motivated Manager Trainee in Des Moines, Iowa. This role involves dispatching technicians, conducting performance reviews, and delivering excellent customer service. Candidates should have strong communication and organizational skills and a passion for service in a fast-paced environment. This is an excellent opportunity to grow within a reputable organization.

Benefits

Medical, dental, and vision options available

Paid time off plan

401k retirement plan with employer match

Company paid life insurance and disability

Floating holidays per year

Qualifications

• Bachelor's degree preferred for consideration.
• Excellent communication and organizational skills required.
• Adaptable to changes; good mechanical aptitude desired.

Responsibilities

• Learn to dispatch technicians to customer job sites.
• Perform employee performance reviews and provide counseling.
• Provide exceptional customer service as needed.

Skills

Communication

Organizational Skills

Adaptability

Education

Bachelor's degree preferred

Tools

Proficient user of software and systems

Job description

1 week ago Be among the first 25 applicants

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

Overhead Door Company of Des Moines, a DH Pace Company, Inc., aspires to hire an organized and motivated Manager Trainee who has a passion for providing quality and service to our customers. This individual will effectively communicate with the customer and represent the company in a professional manner. If you enjoy a high-paced service industry, please apply!

Primary Job Responsibilities

• Learn to dispatch technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction
• Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
• Provide exceptional customer service
• Other duties as assigned
  
  

Job Requirements

• Bachelor's degree preferred
• Adaptable to change and good at multi-tasking
• Must have excellent communication and organizational skills and a good mechanical aptitude
• Ability to effectively communicate with the customer and represent the company in a professional manner
• Proficient user of software and systems
• Must have a valid driver’s license and a good driving record
  
  

Our Benefit Offerings Include

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!
  
  

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale Building Materials

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