Manager, Test Development

Barmont; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Manager, Test Development to lead a dedicated team in a 100% virtual environment. A focus on client satisfaction, team development, and management is essential. This role calls for a strong leader with significant experience in test development, able to drive innovation and quality in assessment operations.

Benefits

Comprehensive benefits

401(k) retirement plan

Employee Stock Ownership Plan (ESOP)

100% virtual office environment

Qualifications

• 7+ years of related experience.
• 2+ years of experience leading teams.
• Ability to work effectively in a virtual environment.

Responsibilities

• Accountable for the team’s workload and team management.
• Collaborate with leadership to align team goals.
• Monitor and improve team metrics.

Skills

Collaboration

Communication

Analytical thinking

Problem resolution

Time management

Organizational skills

Leadership

Education

Master’s degree or equivalent experience

Tools

Microsoft Office

Azure products

Job description

Location
This position is 100% virtual and requires candidates to reside within the contiguous United States. All applicants must be legally authorized to work in the United States without sponsorship. Proof of eligibility will be required upon employment.

Position Description
Manager, Test Development is a member of the Assessment Services Operations management team and manages the Test Development team which consists of Test Development Professionals and Editors. The team focus is providing test development and maintenance of assessment operations based on client requirements as a valued partner.

Key Responsibilities
Accountable for the team’s workload, tools, and processes to promote innovation, quality, productivity, efficiency, and client satisfaction
Accountable for the hiring, managing, training, and developing the team
Responsible for collaborating with leadership to set team goals that align with company’s strategic goals, and accountable for achieving those goals
Responsible for collaborating with other managers to define and implement team processes, tools, and continuous quality improvement initiatives
Accountable for monitoring and improving team metrics including client satisfaction, error rates, and efficiency
Represent team in leadership forums and contribute to department-wide initiatives
Accountable for understanding and presenting Alpine’s vision, mission, and strategy clearly and as appropriate to team and clients
Responsible for standard and non-standard Test Development Professional responsibilities, inclusive of facilitation of workshops such as program designs, competency analyses, performance-based content development, and rubric development

Competencies
Ability to build and lead high-performing teams, establish clear expectations, and foster accountability
Excellent collaboration, communication (written and verbal), interpersonal, and negotiation skills
Excellent critical, strategic, analytical thinking, and problem resolution skills
Excellent time management skills, including scheduling, budgeting, and the ability to prioritize and meet deadlines
Excellent organizational skills with attention to detail
Ability to lead, manage, and work effectively in a virtual environment
Ability to work well in and across diverse and multi-disciplinary teams
Advanced knowledge of Microsoft Office and Azure products
Advanced knowledge of Microsoft Office and Azure products

Position Requirements
Master’s degree or equivalent experience
7+ years related experience
2+ years of experience leading teams
Up to 50% travel

Preferred
Testing industry knowledge

About Us
Alpine strives to be the psychometric, test development and validation, and credential management partner of choice for sustainable credentialing and education programs. We provide quality, practical solutions that enable test sponsors to develop, maintain, and continuously improve testing programs; contribute to the science and practice of testing; and enrich the world in which we live.

We are employee owned and encourage ownership thinking. We are committed to the success of our clients. We are customer service driven, entrepreneurial, team oriented, and supportive. We are equally committed to quality of life. We offer opportunities for rewarding and challenging work; a 100% virtual office environment; competitive compensation packages that include comprehensive benefits, a 401(k) retirement plan, and an Employee Stock Ownership Plan (ESOP); and a commitment to a diverse workforce.