Manager, Technology Transportation & Carrier Strategy

Computacenter (UK) Ltd; Alpharetta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Computacenter (UK) Ltd is seeking a Group Transport Relationship Manager for North American Technology Sourcing to oversee 3rd party logistics partners and contract relationships. You will lead negotiations, drive efficiency, and coordinate with LTS leadership and sales teams to ensure top-tier delivery services to customers.

The role requires senior-level logistics experience, strong stakeholder management across cultures, and fluency in English.

Qualifications

• Legally eligible to work in the United States.
• 3+ years experience with senior-level logistics partnerships.
• Experience in managing contracts, tenders and negotiations.
• Strong business acumen and industry knowledge.
• Strategic thinking and problem-solving skills.
• Ability to work across countries and cultures.
• Excellent communication and escalation management.
• Team-oriented with high motivation and delivery focus.
• Fluency in English; French or German helpful.

Responsibilities

• Provide leadership and strategic management of 3rd party logistics partners.
• Own contract renewals, negotiations and queries for the Group.
• Drive change, innovation and efficiency across the function.
• Deliver business-focused projects including new carriers and services.
• Act as a point of escalation.
• Contribute to business strategy and prioritise projects.
• Establish relationships at Executive level with customers.
• Coordinate with key stakeholders to ensure smooth processes.
• Cost & quality management including regular reviews.

Skills

Logistics management

Contract negotiations

Relationship management

Leadership

Strategic thinking

Cross-cultural communication

Escalation management

Stakeholder management

English fluency

Job description

About the role

The role is that of Group Transport Relationship Manager within Technology Sourcing. It reports directly to the Logistics and Technical Services (LTS) and forms part of the LTS senior management team.

The purpose of the role is to manage our 3rd party logistics partners across our North American Technology Sourcing business. This includes contract negotiations and management; managing or overseeing related projects and programs; contributing to business strategy; and acting as a point of escalation.

The successful candidate will be responsible for the relationship with our carriers and for maintaining and improving delivery services to our customers. Key internal stakeholders include LTS Leadership Managers, Sales Leaders and Partner Management, Legal, GIS and Finance.

What you'll be doing

• Provide leadership and strategic management of our 3rd party logistics partners
• Take ownership of contract renewals, negotiations and queries for the Group
• Provide effective leadership to drive change, innovation and efficiency
• Take accountability for the delivery of business focused projects/deliverables, including implementation of new carriers and services
• Act as a point of escalation
• Contribute to business strategy, prioritize projects and objectives accordingly, and establish divisional objectives
• Provide guidance on major or complex issues/campaigns
• Establish productive relationships and networks at Executive level to build and maintain customer relationships
• Establish close coordination and cooperation with key stakeholders and relevant business areas to ensure the smooth running of the overall process
• Cost & quality management including regular reviews

What you have

• Legally eligible to work in the United States
• Experience of working with the logistics sector, at senior level, with a track record of managing business critical partnerships [3+ years]
• Experience in managing contracts, including tenders and negotiations
• Business acumen and extensive industry knowledge

• Strategic thinking and problem-solving skills
• Ability to work across different countries and cultures
• Good communication skills
• Experience in escalation management
• Team-oriented thinking and working
• High self-motivation, sustainability, and implementation strength
• Must be fluent in English. French or German language skills will be beneficial