Manager, Technology

10000 Sanford; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Sanford Health is seeking a senior IT leader to head technology services that support telecommunications, infrastructure and enterprise applications across its rural health network in the United States.

You will manage a team of engineers, set standards, oversee budgets and vendor relations, and drive IT initiatives in line with regulatory requirements and strategic business needs.

Qualifications

• Bachelor’s degree required in computer science, MIS, business or a related field.
• Minimum of four years' experience in management.
• ITIL Foundation certification preferred.

Responsibilities

• Lead a team of engineers responsible for maintaining telecommunications endpoints across 800+ locations and migrating to Cisco phones.
• Define IT standards and policies and provide centralized management of technology delivery across the enterprise.
• Oversee budgets, vendor contracts and performance appraisals; manage talent and staffing plans.
• Ensure compliance with IT policies and risk management and support strategic business needs.

Skills

Leadership

Vendor management

Budget management

Project leadership

Communication skills

Education

Bachelor’s degree in computer science, MIS, business or related field

ITIL Foundation certification

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Compensation: Union Position: No Department Details

Lead a team of professional engineers responsible for maintaining telecommunications endpoints at over 800 locations and with over 50,000 end points. In process of migrating off of legacy phone platforms to Cisco phones.

Summary Lead the functional management of Sanford Health’s IT Technology. Responsible for ensuring consistency of IT technologies by defining standards and policies. Provide centralized management of the planning, managing and implementing of functional technology, and manage a team to deliver services across the enterprise.

Job Description Expected to promote quality in support services to drive business value in compliance with internal and external IT policies and procedures. Responsible for identifying and managing potential risks of delivering the support services required to support and enable Sanford Health's current and future business needs, as well as identifying, assessing, and prioritizing meaningful strategic opportunities within both clinical or non-clinical settings, and to develop the people, processes, and underlying technologies to deliver on those opportunities. Provide subject matter expertise for governing bodies to ensure high quality service delivery, ongoing strategic partnership and support. Works with business partners to support and inform the financial and strategic management used to enable the enhanced performance of Sanford Health. Employs performance development programs that result in both individual and team growth. Creates opportunities for individuals to exercise and grow new skills. Accountable as a resource to team members in department as well as other departments in the organization. Approves time off requests, and signs off on employee timecards. Maintains schedule to ensure proper staffing at all times. Responsible for the interviewing, hiring, discipline of employees and any other personnel issues that arise. Completes performance appraisals. Develops and maintains all budgetary items. Responsible for oversight of vendor management, contracts, and support agreements. Responsible for statement of work review related to project leadership.

Excellent interpersonal and communication skills required. Must have experience providing excellent customers service in a prompt and professional manner and have the ability to work independently, balancing multiple tasks within deadlines. Must be comfortable managing change with excellent problem solving skills. Experience in training and presentation techniques. Ability to manage a project across teams and meet goals required. Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems.

Qualifications

Bachelor’s degree in computer science, management information systems, business or a related field.

Minimum of four years' experience in management required.

Information Technology Infrastructure Library (ITIL) Foundation certification preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].

The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News. Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com.