Manager Technical Services

Siplast; Arkadelphia (AR); On-site; USD 108,000 - 149,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Tuition reimbursement

Job summary

GAF Commercial in Arkadelphia is seeking a Manager Technical Services to lead plant analytics, safety, quality and cost control initiatives. The role provides technical support across departments, drives process improvements, and ensures compliance with product specifications and materials handling.

You will oversee trials, manage the quality team, and coordinate capital projects to optimize manufacturing performance while aligning with Lean and Six Sigma principles.

Qualifications

• Bachelor's degree required in engineering or related field.
• 5+ years of experience in a manufacturing environment.
• 3+ years of leadership experience.
• Strong communication and problem-solving skills.
• Experience with Lean manufacturing and Six Sigma.

Responsibilities

• Provide technical support to operating departments in statistical applications and process capability; coordinate plant technical support activities and participate in improvement projects.
• Develop and maintain accurate process standard databases; audit quality of finished goods and raw materials; report results.
• Oversee trials for process improvements and new materials; coordinate with Operations on fitness for use of raw materials.
• Manage quality department personnel and development plans; support job function responsibilities as needed.
• Lead capital projects to evaluate performance and improve cost and quality.

Skills

Communication

Problem solving

Leadership

Statistical analysis

Lean manufacturing

Project management

Education

Bachelor’s Degree in Engineering

Tools

Microsoft Excel

Six Sigma

Job description

At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we support one another in delivering operational excellence daily, while working to make a positive impact for our planet and our communities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Job Summary

The Manager Technical Services is responsible for all analytical and process related initiatives at the plant. This includes ensuring compliance at all levels including product specifications, product quality, raw materials, safety and environmental. Provide support and resources to all departments to ensure that plant goals are achieved in the areas of safety, quality, productivity, and cost control.

Essential Duties

• Provide technical support to operating departments in statistical applications, process capability assessment, and problem solving. Coordinate all plant technical support activities as required and participate on project teams to improve existing processes and raw material handling systems. Capture and implement manufacturing “best practices”; ensure root cause analysis using the six building blocks is integral to plant culture.
• Production, engineering and quality optimization – understand the needs of customers, internal and external translating these requirements into total manufacturing support including product/process improvements, and implement changes to support these initiatives.
• Support Production, QA, Maintenance, Purchasing and Accounting needs by developing and maintaining accurate process standard databases. Manage and develop systems that audit the quality of finished goods and raw materials. Maintain a high level of technical reporting within the Technical Department including in-depth analysis of changes in plant operating conditions with identified results achieved.
• Oversee all trials for process improvement, raw materials, and new products. Includes pre-trial coordination, training, post-trial testing, and wrap-up report. Develop a thorough understanding of the raw material technology that can be used to develop year over year BOM planning, and coordinate with Operations to define fitness for use requirements for raw materials.
• Manage quality department personnel. Create development plans and manage development opportunities. Support their job function responsibilities as needed.
• Manage programs, processes, process design, and evaluations for capital projects in an effort to systematically evaluate the performance of the manufacturing process and lead to modified techniques which will improve cost and quality. In some cases manage project implementation.

Qualifications Required

• Bachelor’s Degree required
• 5+ Years of Experience in a Manufacturing Environment
• 3+ Years of Leadership Experience

General Knowledge, Skills And Abilities

• Excellent communication skills: written, verbal and listening
• Demonstrated advanced proficiency in Microsoft Office with an emphasis on Excel
• Excellent planning and organizational skills including ability to manage multiple priorities simultaneously
• Demonstrated skill in problem solving, statistical expertise and leading problem solving teams
• Intermediate financial/budgetary understanding including product cost (component analysis)
• Ability to lead and direct the work of others
• Results oriented, high energy, credible, honest, self-motivated person

Technical Knowledge, Skills And Abilities

• Demonstrated detailed technical engineering skills in a continuous web manufacturing environment
• Demonstrated skill in applying Lean Manufacturing concepts, practices & procedures with proven quantifiable results
• Analytical Troubleshooting Techniques, Statistical analysis – Six Sigma Methodology, Quality Process Improvement principles

Qualifications Preferred

• Bachelor's Degree in Engineering Discipline (Chemical, Mechanical, Electrical)
• Experience in a high volume manufacturing operations, preferably continuous process as well as physical lab testing operation and development of lab test procedures.

Dimensions

Budget Responsibility: Oversees trial budget Travel Requirements: 10-25%

Pay Transparency

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.

Base Salary Range: $108,000-$148,500

How We Protect What Matters Most

• 1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
• 2. Our Family-Building benefits support the many different journeys to fertility and parenthood.
• 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
• 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
• 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
• 6. We’re committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

At Siplast, we believe our employees are our greatest resource. We offer competitive salary, benefits, and vacation package for all full-time permanent positions. Siplast is proud to be an equal opportunity workplace.

We are committed to equal employment opportunity on the basis of each candidate's qualifications, experience, and merit, without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Must be eligible to work in the U.S. without need for employer-sponsored visa (work permit).