Manager, Technical Services

Heritage Environmental; Abingdon (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Arcwood is seeking a Manager, Technical Services to lead on-site waste management operations at customer sites, overseeing hazardous and non-hazardous materials while upholding safety and regulatory standards.

You will supervise Technical Services staff, manage field projects, coordinate with customers and Sales, and prepare reports and billing. A Bachelor's degree and 3+ years in environmental services are required; you will develop safety plans and ensure performance to company standards.

Qualifications

• Bachelor's degree in a technical field (required).
• 3+ years of hazardous waste management or environmental services experience (required).
• Experience supervising and training Technical Services staff (preferred).

Responsibilities

• Manage a location or customer onsite for the collection, storage, transportation and disposal of hazardous and non-hazardous waste materials.
• Supervise and train Technical Services employees and ensure safety standards.
• Prioritize health and safety; adhere to policies and safety plans; designate PPE requirements.
• Manage field projects; keep customers informed of progress and address technical questions.
• Provide regulatory information to customers and project managers; maintain regulatory records.
• Compile relevant technical aspects of projects into reporting; create proposals.
• Respond to customer inquiries about waste approval, disposal and pricing; handle new inquiries.
• Provide technical assistance to Sales and attend sales calls as necessary.
• Prepare and approve billing; track internal and external costs.
• Supervise Technical Services employees and participate in hiring, performance evaluations, training and disciplinary actions.
• Take on additional duties as assigned to support the team and organization.

Education

Bachelor's degree

Job description

Manager, Technical Services

Location: US-VA-Abingdon

ID: 2026-2155

Category: Service Delivery

Position Type: Full-Time

Location Type: Onsite

Essential Functions & Responsibilities

Manager, Technical ServicesAs a Manager, Technical Services you will be responsible for the management of a location or customer onsite related to the collection, storage, transportation and disposal of hazardous and non-hazardous waste materials. This role will supervise and train all Technical Services employees to ensure all scheduled jobs are completed, while maintaining and adhering to established standards for safety and environmental procedures.

Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times

• Ensures compliance with within division of Federal and Corporate safety policies; conducts regular safety meetings and provides health and safety plans for job sites, designating personal protective equipment specifications for each job
• Manages field projects, keeping customers informed of progress and addressing any technical questions
• Provides regulatory information to customers and project managers, maintains records required by regulatory agencies, and keeps customers informed of all pertinent regulations
• Compiles relevant technical aspects of projects into reporting and utilizes technical knowledge to create proposals
• Responds to customer inquiries by phone or in writing regarding waste approval, disposal and pricing; responds to new customer inquiries about Company and Technical Services
• Provides technical assistance to Sales and attends sales calls as necessary
• Prepares and approves billing, tracking internal and external costs
• Supervises Technical Services employees and participates in hiring, performance evaluations, training and disciplinary actions
• Takes on additional duties as assigned to support the team and organization

Education

- Bachelor's degree (required); degree in chemistry, engineering, environmental science or other technical field (preferred)

Experience

• 3+ years of experience in hazardous waste management or environmental services (required)

Overview

About Arcwood

Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better - advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together - with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values - lead with safety, solving problems creatively, and owning our work together - the result is clear: we deliver exceptional value for our customers.

We've reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers' evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Benefits, Compensation & Workforce Diversity

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you'll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share.

Arcwood is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to disability or protected veteran status, in accordance with applicable federal laws.

A post-offer drug screen and background check will be required.

Physical Job Requirements