Manager, Technical Architect (Presales) - Kansas City

SafetyCulture; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

SafetyCulture is seeking a Technical Pre-sales Leader to build and lead a global team of Technical Architects. This role involves defining technical architecture, collaborating with various business units, and ensuring customer success in a rapidly growing tech environment. The ideal candidate will have a strong leadership background and deep knowledge of enterprise IT systems.

Benefits

Equity with high growth potential

401k

Generous Medical Insurance plans

Paid Parental Leave

Access to training and development opportunities

Hackathons and Workshops

Quarterly celebrations and team events

Qualifications

• Proven leadership track record in pre-sales or solutions engineering.
• Deep knowledge of enterprise IT environments (SSO, APIs, data architecture).
• Experience with managing services partners.

Responsibilities

• Build the Technical Pre-sales function with processes and standards.
• Lead and support a team of Technical Architects.
• Collaborate across Sales, Customer Success, and Engineering.

Skills

Leadership

Communication

Customer Focus

Commercial Acumen

Technical Knowledge

Job description

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.

SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often!

The Role

As we scale our impact in the world, the complexity of our customers' environments grows too. We're looking for a hands-on technical pre-sales leader to build and lead our Technical Architecture function — owning how SafetyCulture fits into our customers’ enterprise ecosystem.

This role sits at the intersection of Sales, Customer Success, Product, and Services Partners. You'll lead a small, high-impact global team of customer-facing Technical Architects focused on areas like identity, integrations, reporting, and analytics. You'll also play a key role in shaping how we work with implementation partners and support enterprise deals.

How will you spend your time

• Build the Technical Pre-sales Function: Define what great technical architecture looks like at SafetyCulture — processes, playbooks, tooling, and standards.
• Lead the Team: Hire, coach, and support a team of customer-facing Technical Architects. Guide their work across pre-sales focused on Enterprise and Strategic Accounts.
• Be hands on: Also work directly with customers yourself, leading from the front with your team, experiencing first hand their environments, challenges and delivering impact for SafetyCulture.
• Partner Across the Business: Collaborate with Sales, Customer Success, Product, and Engineering to align customer needs with platform capabilities.
• Drive Scale Through Partners: Work closely with our top services partners to extend our reach and ensure high-quality delivery at scale.
• Shape Strategy: Own the roadmap for enterprise architecture engagement—from how we plug into customer systems to how we drive insights through analytics.
• Communicate Effectively: Quickly master technical concepts, processes, details, and skills, and effectively communicate to a wide variety of audiences
• Success in this role requires an entrepreneurial mindset, strong leadership, and the ability to navigate the complexities of a scaling global SaaS business.

About you

• You are a magnet for talent, with a proven leadership track record of hiring, developing and growing outstanding pre-sales or solutions engineering talent that ultimately drives success. You’ll wake up every day focused on building a world class team that can help our customers solve their problems.
• Deep knowledge of enterprise IT environments—identity (SSO, SCIM), APIs, reporting platforms, data architecture and security.
• Strong commercial acumen—you understand the business impact of architecture decisions and how to support enterprise sales teams globally.
• Experience working with or managing services partners - national systems integrators and GSIs.
• A relentless focus on the customer - from understanding business and market challenges they face to role modelling what a great customer partnership looks like for the teams.
• Experience and success in working in a truly global environment - across timezones, cultures and geographies. Our heritage is in Australia but our impact is global and you’ll be an effective leader at managing stakeholders across functions and countries.
• Outstanding communication and presentation skill
• This is an opportunity to join a team and a company that can truly change the world and have a meaningful impact. If you have much of what we’re looking for we’d love to hear from you.

More than a Job

• Equity with high growth potential and a competitive salary
• 401k
• Generous Medical Insurance plans
• Paid Parental Leave
• The work we do has real purpose, we are working to improve how millions of front line workers and leaders do their jobs every day and getting them home safely
• Access to professional and personal training and development opportunities
• Hackathons, Workshops, Lunch & Learns;
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
• Quarterly celebrations and team events

Ready to help transform how the world moves? Apply now and be part of our mission to improve how the world works.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.