Manager, Tax

7-Eleven, Inc; Irving (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

7-Eleven, Inc. seeks a Manager of Sales & Use Tax Audit to lead a team responsible for state and local tax audits, assessments, and controversy matters. You will guide responses to authorities and drive process improvements while partnering with business stakeholders to mitigate tax risk.

The role requires 7+ years in sales and use tax, 2+ years of management, and strong communication. Industry experience in retail or multi-location businesses is preferred.

Qualifications

• Bachelor's degree required; 7+ years of progressive sales and use tax experience.
• Experience leading multi-state audits from start to resolution.
• Retail/convenience store experience preferred; strong communication skills.

Responsibilities

• Lead and coach the team handling state/local sales and use tax audits.
• Oversee inquiries, assessments, appeals and controversy matters with authorities.
• Present findings and actions to stakeholders and leadership.
• Develop KPIs for audit activity, tax savings, and timelines.
• Monitor regulatory changes and assess impacts on audits and compliance.
• Support enterprise initiatives and drive audit readiness improvements.

Skills

Audit leadership

Multi-state audits

Stakeholder comms

Regulatory knowledge

Project management

Education

Bachelor's degree

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day.If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

The Manager, Sales & Use Tax Audit is responsible for leading and managing the Company's sales and use tax audit and controversy function. This role manages and develops a team responsible for state and local sales and use tax audits, assessments, appeals and related controversy matters. The positions partners with business stakeholders to resolve audit issues, mitigate tax risk, and implement sustainable process improvements. The Manager supports enterprise initiatives and drives strategies that enhance audit readiness, strengthen internal controls, and executes effective audit defense strategies.

KEY DUTIES AND RESPONSIBILITES:

• Lead, coach, and develop the team responsible for managing state and local sales and use tax audits.
• Oversee audit inquiries, assessments, appeals, refund claims and controversy matters with taxing authorities. Work with internal and external parties to resolve audit and controversy issues.
• Communicate audit findings, exposures, and recommend corrective actions to business stakeholders and leadership.
• Develop and monitor key performance indicators related to audit activity, tax savings, assessments, and resolution timelines.
• Monitor legislative and regulatory developments and assess impacts on audits, controversy matters, and compliance processes.
• Support enterprise initiatives, acquisitions, new business initiatives, and operational changes by providing sales and use tax audit and controversy expertise.
• Drive audit readiness through strong documentation, process improvements, and risk mitigation initiatives.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 7+ years

YEARS OF MANAGEMENT EXPERIENCE: 2+ years

CERTIFICATIONS / LICENSES: CMI, CPA, JD, or MST preferred but not required

SPECIFIC KNOWLEDGE AND SKILLS:

• 7+ years of progressive sales and use tax experience with a strong emphasis on audit and controversy management.
• Experience managing complex, multi-state sales and use tax audits from inception through resolution.
• Retail, convenience store, or multi-location business experience preferred
• Knowledge of state and local sales and use tax laws, regulations, and audit practices.
• Experience managing third-party advisors and external audit resources
• Organizational and project management capabilities with the ability to manage multiple audits simultaneously.
• Excellent written and verbal communication skills, with the ability to explain complex tax matters to stakeholders.

Strong research, analytical, problem-solving, and decision-making skills.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.