Manager, Systems Strategy

AlphaSense; Chicago (IL); On-site; USD 136,000 - 174,000; Full time

Benefits offered by this job

Equal opportunity employer

Accommodation for disabilities

Job summary

AlphaSense seeks a Manager, Systems Strategy to own the operational infrastructure for the Expert Insights team. You will drive systems strategy, evaluate vendor tools, and collaborate with Product, Engineering, IT, and Legal to implement scalable solutions and cost-effective processes.

You will lead a two-person team, optimize automation opportunities, and ensure knowledge transfer across functions while partnering with stakeholders for strategic planning and budgets.

Qualifications

• 4+ years driving operational excellence in business operations, internal strategy, and/or enablement
• Experience partnering with Product, Engineering, IT, and Legal to design and implement tools and processes

Responsibilities

• Build and execute the strategy for Expert Insights systems and internal tooling
• Manage and own relationships with cross-functional groups such as IT, Procurement, Accounting, Engineering and Product
• Lead optimization initiatives by identifying automation opportunities that reduce costs and unlock efficiency
• Own the vendor tool stack end to end, including procurement, budgeting, cost management, and system administration
• Lead and manage a team of two Associates
• Support and contribute to team and org-wide strategic planning cycles

Skills

Data/BI tools

No-Code tools

Sales engagement tools

Tools

Excel

Tableau

Snowflake

Zapier

Make

Salesforce

Simon Data

Gong

Mixmax

Job description

About AlphaSense:

The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

AlphaSense's Content Operations Strategy and Enablement (COSE) team is responsible for establishing the strategy and infrastructure to drive sustainable and scalable growth for our Expert Calls and Compliance Operations organizations. We work closely with client-facing and cross-functional teams to drive impact across AlphaSense's Expert Insights organization. Our team is organized into the following pillars:

• Systems Strategy: drives operational excellence through the strategic deployment of technology solutions, advanced analytics, and cross-functional collaboration with Vendor, Data, and Product partners
• Enablement: supports our teams to do their best work through employee training, communications, and knowledge management
• Strategy & Planning: steers the organization towards growth through quarterly / annual planning, account strategy, performance management, and operational strategy initiatives
• Compliance Programs: leverages systems, technology, and data to support compliance teams and processes
• Business Operations & Strategy: identifies and executes top-line growth and bottom-line optimization initiatives

About the Role:

As the Manager, Systems Strategy, you'll own the operational infrastructure behind the Expert Insights team. You'll lead systems strategy, evaluate and manage the vendor tool stack, and drive initiatives that improve speed, quality, and cost-effectiveness across the business.This role sits at the intersection of strategy, technology, and operations. You'll partner closely with Product, Engineering, IT, Legal, and leadership to identify smarter tools, automate key processes, and build the roadmap for how work gets done. You'll also manage a team of two Associates and serve as the go-to partner for cross-functional teams on all things systems and tooling.This is a high-impact, execution-oriented role for someone who's curious, data-driven, and energized by turning ambiguity into clarity.

Who You Are:

• 4+ years driving operational excellence in business operations, internal strategy, and/or enablement or related high-impact roles; experience leading teams or large cross-functional initiatives
• Track record of partnering with Product, Engineering, IT, and Legal to design and implement tools and processes
• Experience managing budgets, optimizing vendor costs, and negotiating contracts
• Experienced in systems strategy, roadmapping, implementation, and architecture design
• Strong communicator with change management experience; able to translate complex topics for cross-functional audiences
• Experience with Data/BI Tools (Excel, Tableau, Snowflake), No-Code Tools (Zapier, Make), and Sales Engagement tools (Salesforce, Simon Data, Gong, Mixmax, etc)
• Demonstrated ability to operate at both a strategic and executional level; comfortable doing the work and shaping the direction
• Has grown within or across roles, taking on increasing scope and ownership over time
• Brings a leadership presence; can influence and align stakeholders without direct authority
• Curious, data-driven, and adaptable; comfortable with ambiguity in a fast-paced environment

What You'll Do:

• Build and execute the strategy for Expert Insights systems and internal tooling
• Manage and own relationships with cross-functional groups such as IT, Procurement, Accounting, Engineering and Product, serving as an advocate for Expert Insight users
• Lead high-impact optimization initiatives by identifying and executing automation opportunities that reduce costs and unlock operational efficiency at scale
• Build and document systems and processes with scalability and knowledge transfer in mind
• Own the Expert Insights vendor tool stack end to end, running procurement, budgeting, cost management, and system administration activities
• Support and contribute to team and org-wide strategic planning cyclesOwn the operational health of a 400+ person organization; setting the standard for how support functions run, scale, and improve over time
• Lead and manage a team of two Associates

Total Cash Compensation Range:

$135,700 - $174,000 (Base: $115,000 - $145,000 + 18% - 20% Bonus).

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.