Manager Systems Management

Gulfstream Aerospace; Savannah (GA); On-site; USD 120,000 - 170,000; Full time

Job summary

Gulfstream Aerospace in Savannah is seeking a Manager of Systems Management to oversee enterprise SCCM, Airwatch, Sophos and Casper deployments, and to lead the IT systems management team.

The role emphasizes operational excellence, incident resolution, and continuous process improvement, aligning with Gulfstream standards and enterprise architecture to ensure secure, reliable device management across the organization.

Qualifications

• Bachelor's Degree required or equivalent combination of education and experience.
• Degree in Computer Science, MIS, or technology related field preferred.
• 6 years of experience with SCCM, Software Distribution and Enterprise Device Management; includes two years leading professional staff or cross-functional teams.

Responsibilities

• Ensure operational processes are followed within Systems Management (SCCM, Capser, Airwatch, Sophos).
• Maintain environment in line with Gulfstream standards and leading practices.
• Track team performance, metrics, and prioritize support efforts across the organization.
• Lead engagements with a strong business and technology focus.
• Manage incident resolution and coordinate with other teams as required.
• Serve as escalation point for major incidents; ensure timely RCA per Gulfstream policies.
• Collaborate with enterprise architecture to evaluate tools and processes for stability and compatibility.
• Define and establish service definitions and drive ongoing process improvements.
• Perform other duties as assigned.

Skills

Leadership

Endpoint management

Vulnerability management

Remediation planning

Automation engineering

Cross-functional leadership

Education

Bachelor's Degree in Computer Science or MIS

Tools

SCCM

Airwatch

Sophos

Casper

Job description

Manager Systems Management in GAC Savannah

Unique Skills

Modernize Endpoint management initiatives focusing on more automation / engineering leveraging current technologies and strategies. Ability to lead and manage IT support teams. Drive continuous improvements in vulnerability management processes, technologies, and governance. Facilitate remediation planning and accountability across various technology platforms.

Education And Experience Requirements

Bachelor's Degree required or equivalent combination of education and experience to successfully perform the essential functions of the job. Degree in Computer Science, Management Information Systems, or technology related field preferred. 6 years of experience with SCCM, Software Distribution and Enterprise Device Management, support to include two (2) years of managing professional level employees or medium to large, cross-functional teams or projects.

Position Purpose

The Manager of Systems Management will oversee support team responsible for monitoring, managing, and supporting enterprise SCCM, Airwatch, Sophos and Casper deployments.

Job Description

Principle Duties and Responsibilities:

Essential Functions

• Ensure operational processes are followed within the Systems Management space (SCCM, Capser, Airwatch, Sophos) .
• Ensure the environment is maintained in accordance with company standards and leading practices.
• Track support team performance, metrics, and prioritize support efforts across the organization.
• Lead and participate in engagements that have a strong business & technology focus .
• Manage incident resolution within the environment, facilitating collaboration among other infrastructure and business service support teams as required.
• Serve as an escalation point support teams for major incidents, and escal
• Ensure root cause analysis is performed in accordance with Gulfstream policies and standards.
• Collaborate with enterprise architecture to evaluate and recommend tools and processes that enhance the stability and functionality of the server environment, ensuring that any new technologies are compatible with existing Gulfstream architecture and standards.
• Define and establish service definitions.
• Constantly drive for process improvement.

Perform other duties as assigned.

Other Requirements

• Ability to lead and manage third party IT support teams, understanding and enforcing contractual obligations, and managing both operational and financial aspects of a third party agreement.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

• Requisition Number: 235950
• Category: Information Systems
• Percentage of Travel: Up to 25%
• Shift: First
• Employment Type: Full-time
• Posting End Date: 10/16/2026
• Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
• Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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