Manager, Supporter Solutions

US HealthConnect, Inc.; Fort Washington (PA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in medical education is looking for a dynamic Manager of Supporter Solutions. This role is pivotal in providing exceptional service to pharmaceutical and diagnostic companies, ensuring effective communication and collaboration on educational grants. You will utilize your client services experience to develop impactful education plans and analyze data to drive success. Join a positive, team-oriented culture where your contributions will directly influence educational outcomes and grant opportunities. If you're ready to make a difference in the healthcare education space, this is the perfect opportunity for you.

Qualifications

• 2+ years in client services, preferably in medical education or pharmaceuticals.
• Strong organizational and communication skills essential for multitasking.

Responsibilities

• Understand educational needs and develop education plans.
• Analyze activity data to assess educational success.

Skills

Client Services Experience

Organizational Skills

Communication Skills

Problem-Solving

Project Management Principles

Leadership Qualities

Flexibility and Independence

Tools

MS PowerPoint

MS Word

MS Excel

Job description

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Overview

Global Learning Collaborative, a medical education company, is seeking a qualified candidate for the Manager, Supporter Services position. The role involves providing top-tier service to supporters, including pharmaceutical, device, diagnostic companies, and other grantors, who fund educational grants for medical education activities.

Responsibilities

1. Understand educational needs and contribute to development and implementation of education plans.
2. Review and analyze activity data to assess educational success and effectiveness.
3. Develop and deliver reports to grantors on status, metrics, outcomes, and educational impact.
4. Maintain communication with internal teams and external supporters regarding project status and outcomes.
5. Identify opportunities for future grants based on program metrics and outcomes.
6. Collaborate with educational strategists and scientific teams on grant execution.
7. Manage multiple priorities effectively.

Qualifications

• At least 2 years of experience in client services, preferably in medical education or pharmaceutical sectors.
• Strong organizational skills and ability to manage multiple tasks.
• Excellent communication skills, proficiency in MS PowerPoint, Word, and Excel.
• Problem-solving and conflict resolution abilities.
• Understanding of project management principles.
• Leadership qualities and team collaboration skills.
• Flexibility, independence, and willingness to travel and work extended hours as needed.
• Knowledge of healthcare environment, continuing medical education, and medical communications preferred.

Benefits and Additional Information

We offer a competitive salary and benefits package, along with a positive, team-oriented culture. Interested candidates should submit their resume and salary requirements; submissions without salary details will not be considered. Salary will be based on experience, qualifications, and location.

Important Notices

• Be aware of job scams. Our official listings are only on verified sites like our careers page, LinkedIn, and Indeed.
• We will communicate through official company email addresses and phone numbers.
• During the hiring process, we will not request sensitive personal or financial information.
• Interviews are conducted via official channels only.