Manager, Supply Chain Protection & Loss Intelligence

United States Digital Space LLC; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC seeks a Manager, Supply Chain Protection & Loss Intelligence to lead security across offices, fulfillment centers, and partner sites worldwide. You will design, implement, and scale proactive loss prevention strategies and security programs with a data-driven approach.

You will manage 50+ security officers, oversee CCTV/access control, and collaborate with operations, facilities, and leadership to protect people, assets, and reputation in a rapidly expanding Omni

Qualifications

• 8+ years of progressive experience in security with data analytics and policy experience.
• Experience managing security operations across multiple locations and geographies with CCTV and access control.
• Experience building and analyzing security and loss prevention metrics with data-driven reporting.
• Ability to author global policies, SOPs, and program documentation from scratch.
• Experience managing third-party guards and security vendor contracts.
• Excellent communication and cross-functional collaboration with HR, Legal, Operations, and Compliance.
• Willingness to travel domestically and internationally.

Responsibilities

• Develop security metrics, KPIs, and dashboards across facilities.
• Analyze incident data to identify trends, loss patterns, and risks.
• Build reporting frameworks for resource allocation and vendor evaluation.
• Provide regular analytical reports on security posture, loss prevention, and ROI.
• Author and enforce global security policies and SOPs.
• Lead security planning and infrastructure stand-up for new facilities and markets.
• Coordinate with HSE, HR, Legal, and Compliance on security matters.
• Drive loss prevention strategy for the Omni fulfillment network.

Skills

Security analytics

Policy development

Program design

Vendor management

Cross-functional collaboration

Data-driven reporting

Analytical mindset

Travel internationally

Tools

CCTV systems

Access control platforms

Security ticketing system

Security infrastructure

Job description

About the company:

At the company, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use the company technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put the company center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Protecting the company's global operations and assets, enabling secure trade worldwide.The opportunity:

Join the company's dynamic Compliance Program as the Manager, Supply Chain Protection & Loss Intelligence. This critical role serves as the single point of accountability for both supply chain protection and loss prevention across the company's entire footprint — offices, fulfillment centers, and partner sites worldwide. The Manager will be responsible for protecting the company employees, visitors, assets, and facilities through the design and execution of security programs, while simultaneously driving a proactive loss prevention strategy across the Omni fulfillment network.

Day-to-day, this means managing a team of 50+ contracted security officers across multiple locations, overseeing electronic security infrastructure (CCTV, access control), conducting investigations, and managing the security ticketing system. Strategically, it means building the analytical foundation to identify loss trends and security gaps before they become incidents, authoring the policies and SOPs that standardize how the company protects its people and assets globally, and ensuring every new facility launches with security infrastructure and protocols in place from day one.

You will partner closely with operations, facilities, and leadership to design, implement, and scale security programs for existing and future locations, ensuring our people, assets, and reputation are safeguarded as the company rapidly expands into new markets. This is a unique opportunity to build a unified security strategy, moving beyond reactive incident management to a data-driven, proactive approach.

You will:

• Develop and maintain security and loss prevention metrics, KPIs, and dashboards to measure program effectiveness across all facilities and regions

• Analyze incident data to identify trends, loss patterns, root causes, and emerging risks — translating findings into actionable recommendations for leadership

• Build reporting frameworks that support data-driven resource allocation, vendor performance evaluation, and security investment decisions

• Provide regular analytical reports to senior management on security posture, loss prevention outcomes, and program ROI

• Author, maintain, and enforce global security and loss prevention policies, ensuring consistency across all the company locations and compliance with local regulatory requirements in each jurisdiction

• Develop and implement SOPs for key security scenarios (Active Shooter, Emergency Response, High Value Cage procedures, Product Disposal, etc.)

• Create site-level security plans for new and existing facilities, tailored to local risk profiles and operational requirements

• Design and deliver training programs across physical security and loss prevention topics (emergency response, office security, travel security, incident reporting, etc.)

• Develop audit frameworks and LP checklists for site leads to execute on a recurring basis

• Manage physical security programs across all the company facilities globally (offices, warehouses, and partner sites), including new locations as the company and the Omni fulfillment network expand into new markets

• Lead security planning and infrastructure stand-up for new facilities and market entries, including site assessments, vendor selection, and system deployment

• Administer and maintain electronic security systems, including CCTV surveillance and access control platforms, and evaluate new technology deployments

• Serve as the crisis management coordinator, providing real-time threat assessments and coordinating emergency response across regions

• Coordinate with HSE, HR, Legal, and Compliance on cross-functional security and safety matters

• Drive loss prevention strategy and investigations for the Omni fulfillment network, including cargo theft, employee theft, unauthorized sellers, workplace violence, and empty package findings

• Manage the security and loss prevention ticketing syste, including triaging, updating, and resolving tickets with accurate documentation

• Identify root causes of supply chain losses and develop recommendations to reduce future risk

• Review, collect, and preserve CCTV evidence to support investigations and legal proceedings

• Manage third-party guard services across all locations, including oversight of 50+ security officers, performance tracking, and operational discipline

• Manage relationships with security integrators and onboard new vendors as required for geographic expansion

• Oversee vendor contracts, MSAs, and NDAs for all security-related service providers

• Conduct regular business reviews with key vendors and evaluate service delivery against contractual obligations

You should have:

• 8+ years of progressive experience in a rike that combined physical security or loss prevention responsibilities with data analytics, policy development, or program design. Traditional security experience alone is not sufficient — this role requires a candidate who has built metrics programs, authored policies, or used data to drive security strategy.

• Demonstrated ability to manage security operations across multiple locations and geographies, including hands‑on experience with electronic security systems (CCTV, access control platforms).

• Demonstrated experience building and analyzing security and loss prevention metrics, with comfort working in data platforms and translating incident data into actionable insights and executive-level reporting

• Proven ability to author global policies, SOPs, security plans, and program documentation from scratch.

• Experience managing third-party guard services and security vendor contracts, as well as conducting complex investigations (theft, workplace violence, supply chain security).

• Excellent communication skills and the ability to work collaboratively with cross‑functional teams including HR, Legal, Operations, and Compliance

• An analytical mindset with attention to detail and the ability to identify root causes and solve problems

• Ability to travel domestically and internationally as needed

You will get:

• The opportunity to build and scale global security and loss prevention programs from the ground up in a rapidly expanding, tech-forward logistics company.

• Direct impact on protecting the company's people, assets, and reputation across a vast international footprint.

• A collaborative and innovative environment where your data-driven insights will directly inform strategic decisions.

• Exposure to diverse global operations and the chance to work cross‑functionally with teams like HSE, HR, Legal, and Trade Compliance.

• Competitive compensation, benefit