Manager, Supply Chain

Otsuka Pharmaceutical Companies (U.S.); United States; Hybrid; USD 108,000 - 161,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid holidays and leave

Tuition reimbursement

Student loan assistance

Job summary

Otsuka Pharmaceutical Companies (U.S.) is seeking a Manager for the OAPI supply chain team. You will lead demand planning, S&OP activities, and cross-functional collaboration to balance inventory and meet product demand across markets.

You will coordinate procurement and production plans, monitor supplier performance, and ensure timely communications with internal/external partners to sustain supply continuity for patients.

Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, or related field.
• 5–7 years of experience in a supply chain/ops role.
• Strong analytical, project management, and ERP skills.

Responsibilities

• Lead demand planning and cross‑functional alignment across departments.
• Develop and manage manufacturing and distribution plans for new and existing products.
• Oversee replenishment, safety stock, and inventory management.
• Coordinate PO processes with manufacturing plants and 3PLs.

Skills

Business Analytics

Project Management

ERP systems

MS 365 Suite

Negotiation

Team Leadership

Networking

Communication

Ambiguity Tolerance

Education

Bachelor's degree in Business, Engineering, Supply Chain, or related field

Tools

SAP S4HANA

Job description

At Otsuka our mission is to create new products for better health worldwide. Our purpose is to defy limitation so that others can too.

In this exciting role, as a Manager within the OAPI supply chain team, you will look to acheive operational goals while working cross-functionally across various departments to support development, planning, and implementation of the S&OP (Sales & Operations Planning) process. You will support execution of global sourcing strategies across various supplier categories related to Otsuka products. You will manage a complex portfolio of products with competing priorities that include balancing inventory, managing vendor / supplier relationships, optimizing total delivered cost to meet finished goods demand with focus on delivering value to our patients, our suppliers, and to Otsuka. You will create and nurture an environment for proactive communications with cross functional collaborators that will help ensure both internal and external customer demands are consistently met with no laps in supply and availability of products to our patients. Additional facets of the role include coordinating purchase requisitions in the ERP system, monitoring supplier performance KPIs and reporting, coordinating, and aligning production and development efforts with program goals and communicating demand / forecast with key vendors / suppliers. Working closely with program / project manager, product development, new product introduction, technical operations, site quality and pharmaceutical development internal/external manufacturing teams.

Job Duties could include

• Manage demand planning meetings with internal business partners (Marketing, Finance, Business Analytics, Channel Strategy, etc.) gathering total demand for assigned responsibilities.
• Partner with internal to review and streamline demand planning process.
• Develop and manage product manufacturing and distribution plans for new (products that are in the pipeline), and existing products that provides continuous supply to customers, including international product.
• Create and maintain replenishment plans for finished products of responsible territories and create replenishment orders to sites at the planning time fence.
• Develop and implement safety stock with sufficient shelf-life in alignment with desired customer service levels to meet inventory objectives and targets.
• Manage manufacturing plan communications with all internal and external parties.
• Manage purchase order process and work with drug product plants and packaging CMO's to ensure product plan is executed on time.
• Manage communications with interdisciplinary teams (Vendors, Channel Strategy, Global Product Quality, Quality Control, Finance, Legal, Packaging, etc.) to monitor process and provide feedback.
• Manage exceptions raised against existing replenishment plans and work with third party suppliers or site production planners to negotiate resolution and adjust plans to reflect changes in demand and supply to ensure that adequate production takes place to meet market demands.
• A capable of escalating supply issues and risks and implement corrective actions and mitigation strategies to maintain supply continuity.
• Manage the monthly Sales and Operations Planning (S&OP) process that includes all internal key functional areas and allows sharing of performance and gain alignment on future actions.
• Manage and communicate results to all levels of the organization.
• Monthly reporting of supply chain metrics and partner with finance on month end close activities and J-SOX controls.
• Manage inventory levels and tracking of stock movements, including completing inventory reconciliation.
• Support ad hoc modelling of various supply scenarios as necessary with quick turn-around, extremely high accuracy, well vetted and documented assumptions, and that are readily supportable by the team
• Manages interaction with transportation and logistics, prepare/review release documentation in conjunction with GPQ, manage invoice discrepancies, maintain relevant master data, and other activities as needed

Distribution and Logistics

• Address distribution issue escalations and manage resolutions with 3PL and/or internal teams.
• Manage interfaces, transactions, and postings in ERP system.
• Manage 3PL processes for inventory, returns and claims, recall activities and reporting, and product destructions.
• Manage inventory reporting and communicate with appropriate parties.
• Manage interfaces, transactions, and postings in ERP system.
• Manage pick/pack/ship processes with 3PL ensuring full- and on-time delivery to meet targeted customer service level.
• Manage packing instructions for new routes, shipping configurations and/or transportation methods together with packaging and quality teams.
• Manage distribution state license submissions and renewals with Legal and processing vendor.
• Manage international and intercompany order and shipment processes with customers and 3PL including shipping forecast, communications, documentation, and issue resolution.
• Manage serialization program at 3PL and collaborate with related internal and external parties to comply with DSCSA requirements.
• Manage distribution budget process, service PO's and invoices for 3PL and other vendors
• Together with the Finance team, manage expense allocations, budget forecast, accruals, and other related activities.

Vendor Management

• Lead Vendor/Supplier relationships for Contract Manufacturing, Supply Chain, Packaging, Distribution & Logistics vendors within the defined Tiers
• Manage service agreements, product launches, business review meetings, performance metrics and audits in collaboration with internal functions (Finance, Channel Strategy/Trade, Regulatory, Supply Chain, Technical Operations, Clinical, Quality, IT, Legal, etc.)
• Proactively monitor supply chain and packaging risks, capture and report supplier performance data to category manager
• Develop ways of working and controls to improve processes and system efficiency while meeting compliance requirements.

SOP’s and Compliance

• Manage supply chain SOPs and training curriculum to comply with GxP, company policies, and industry regulations

Required

• Education: Bachelor's degree in Business, Engineering, Supply Chain, or related field
• Years’ Experience: 5-7
• Technical Skills: Business Analytical skills, Project Mgt., ERP, MS 365 Suite
• Power, Management, and Leadership Skills: Negotiation, Team Leadership, Networking
• Communication Skills: Well Organized (thought, communication, work)
• Cultural Experience: Dealing with ambiguity, curious mindset, adaptative, be a part of a multi-team approach
• Ability to work/lead in a dynamic group that takes a multi-disciplined team approach to executing and achieving departmental and corporate goals
• Industry Experience: Pharma, Med. Device, Food

Preferred

• Certifications: APICS
• Technical Skills: GMP, SAP S4 HANA

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Minimum $107,718.00 - Maximum $161,000.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline: This will be posted for a minimum of 5 business days.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [e-mail].

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.