Manager – Strategy & Operations

Jobtailor; Los Angeles (CA); On-site; USD 140,000 - 230,000; Full time

Job summary

Sunbit is seeking a Strategy & Operations Manager to bridge the executive vision with department execution. You will own the lifecycle of critical initiatives—from diagnosing business problems to implementing digital product flows that impact growth, revenue, operations, and customer experience.

You will lead high-priority initiatives shaping Sunbit’s product offerings and market positioning, partnering with Product, Engineering, Marketing, Operations, Legal, and Finance to ensure the roadmap is

Qualifications

• Bachelor’s degree in business, operations, economics or related field (MBA a plus).
• 10+ years in Strategy and Operations with 2+ years at Manager or Senior Manager level.
• Experience mixing product management, project management, and analytics with cross-functional alignment.

Responsibilities

• Own lifecycle of initiatives from diagnosing business problems to implementing digital product flows impacting growth, revenue, operations, and customer experience.
• Lead high-priority initiatives that shape Sunbit’s product offerings and market positioning.
• Partner with Product, Engineering, Marketing, Operations, Legal and Finance to ensure seamless execution of the company roadmap.
• Collaborate with Product to understand customer/merchant experiences and refine digital flows and platform experiences aligning with business KPIs.
• Build and scale the operating system of the department; identify bottlenecks and implement scalable solutions.
• Use advanced financial modeling and data analytics to track performance, forecast trends, and provide actionable leadership recommendations.
• Drive cross-functional projects from planning to implementation, keeping them on schedule, within scope, and delivering measurable impact.

Skills

Strategy & Operations Management

Financial Modeling

Data Analytics

Cross-Functional Collaboration

Product Management

Project Management

Education

Bachelor’s Degree

MBA

Tools

Digital Platforms

Data Analytics Tools

Job description

• As a Strategy & Operations Manager at Sunbit, you will serve as the connective tissue between our executive vision and departmental execution.
• You won’t just be building decks; you will be owning the lifecycle of critical initiatives—from diagnosing complex business problems to implementing digital product flows that impact growth, revenue, operations, and customer experience.
• Lead high-priority initiatives that define the future of Sunbit’s product offerings and market positioning.
• Partner closely with Product, Engineering, Marketing, Operations, Legal, and Finance to ensure seamless execution of the company roadmap.
• Collaborate with the Product team to understand customer and merchant experience, identify areas for improvement, and refine digital flows and platform experiences, ensuring our technical solutions align with business KPIs.
• Build and scale the "operating system" of your department—identifying bottlenecks in current processes and implementing scalable solutions.
• Utilize advanced financial modeling and data analytics to track performance, forecast trends, and provide actionable recommendations to leadership.
• Drive cross-functional projects from planning to implementation, ensuring they stay on schedule, within scope, and deliver measurable impact.

Requirements

• Bachelor’s degree in business administration, Operations Management, Economics or a related field; an MBA is a plus.
• 10+ years of Strategy and Operations experience with 2+ years at the Manager or Senior Manager level.
• The ideal candidate would have a mix of product management, project management, and analytics experience with significant cross-functional stakeholder alignment.
• A background in Top-Tier Management Consulting (MBB, Big Four) and/or an in-house S&O role within a high-growth Tech, Financial Services, Fintech environment (lending, payments, consumer finance, etc.)
• Experience working alongside Product teams and solid understanding of digital platforms, customer journeys, workflows, and operational systems.
• Expert-level proficiency in financial modeling and data analytics; you are comfortable navigating large datasets to find the "so what."
• Proven experience owning and implementing initiatives to execute on strategies.

Core Competencies

Demonstrates expertise in Strategy and Operations Management, with a strong focus on financial modeling, data analytics, and cross-functional collaboration to drive impactful initiatives and enhance customer experiences.

Highest-signal resume keywords

• Strategy And Operations Management
• Financial Modeling
• Data Analytics
• Cross-Functional Collaboration
• Product Management

ATS Optimization Keywords

Hard Skills

• Financial Modeling
• Data Analytics
• Project Management
• Product Management
• Operational Systems

Soft Skills

• Leadership
• Collaboration
• Problem Solving
• Communication

Certifications & Qualifications

• Bachelor’s Degree
• MBA

Industry Keywords

• Management Consulting
• Fintech
• Consumer Finance
• High-Growth Tech
• Cross-Functional Stakeholder Alignment

Tools & Technologies

• Digital Platforms
• Data Analytics Tools