Manager, Strategic Initiatives & Operations - US

BlackBerry Inc.; New Berlin (WI); Hybrid; USD 130,000 - 180,000; Full time

Job summary

ABB is seeking a seasoned Manager, Strategic Initiatives & Operations to drive country-wide programs and cross-functional alignment for the U.S. CHO.

The role focuses on translating strategic objectives into executable plans, overseeing acquisitions, and delivering data-driven performance insights. The ideal candidate brings 10+ years in program management or digital transformation within industrial technology, plus experience with CRM, data pipelines, and AI-enabled process design.

Qualifications

• 10+ years of progressive experience leading cross-functional programs, digital transformations, or business operations.
• Experience within industrial technology or manufacturing environments is preferred.
• Strong ability to manage complex enterprise ecosystems and deliver measurable outcomes.

Responsibilities

• Lead and project-manage high-visibility programs spanning Marketing, HR, Finance, and Legal to ensure unified execution of the CHO’s U.S. objectives and acquisitions.
• Coordinate cross-functional alignment across decentralized business units and track milestone execution.
• Synthesize operational metrics into dashboards and concise briefings for U.S. leadership.
• Architect and scale modern workflows including AI-enabled processes and data governance.

Skills

Project management

Performance analysis

Diplomatic agility

Presentation skills

Education

Bachelor's Degree in business, engineering, or related field

Masters or MBA preferred

Tools

CRM optimization

Data pipeline infrastructure

Generative AI design

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:US Country Holding Officer__The Manager, Strategic Initiatives & Operations drives the execution of country-wide programs, manage/support acquisitions, drive cross-functional alignments, and operational workflows for the Office of the U.S. Country Holding Officer (CHO). Acting as a key bridge between the CHO and ABB’s U.S. Business Areas (Electrification, Motion, and Process Automation), this role focuses on translating high-level country strategy into operational reality.The ideal candidate will leverage deep experience in process transformation, data-driven performance analysis, and emerging technologies to optimize country-level operations, track milestone execution, and keep diverse stakeholders aligned on major domestic initiatives.The work model for the role is hybrid out of either our Cary, NC or New Berlin, WI office locations. #LI-HybridYou will be mainly accountable for:Program Management & Cross-Functional AlignmentCountry Strategy Execution: Lead and project-manage high-visibility programs spanning Marketing, HR, Finance, and Legal to ensure unified execution of the CHO’s U.S. objectives, as well as manage acquisitions.Stakeholder Synchronization: Facilitate collaboration across decentralized business units, managing progress on corporate initiatives, manufacturing site expansions, and regional footprint milestones.Executive Briefings: Synthesize complex operational metrics, campaign performance, and facility data into clear dashboards and concise briefings for the CHO and U.S. leadership team.Process Optimization & Technology IntegrationAI & Digital Transformation: Architect, pilot, and scale modern workflows, including AI agent integration and advanced prompting logic to automate market benchmarking and optimize corporate reporting pipelines.System & Data Pipeline Governance: Oversee the secure orchestration of data pipelines and platform ecosystems to safeguard data integrity and enhance executive pipeline visibility.Continuous Improvement: Utilize Lean methodologies, root-cause analysis, and standardized playbooks to eliminate operational bottlenecks and streamline corporate onboarding or cross-business workflows.Operations & Milestone TrackingStructured Project Assurance: Deploy structured projects and milestone-tracking methodologies to manage operational launch metrics, capital project timelines, and country-level KPIs.Sustainability Programs: Partner with operational leaders to track and report on the deployment of ABB’s domestic sustainability infrastructure (e.g., net-zero manufacturing, green facilities).Employer Branding Alignment: Support corporate talent framework alignments, ensuring internal communications and employee engagement initiatives mirror ABB's culture goals.Qualifications for the role:Bachelors Degree in business, engineering, or related is required. Masters/MBA is preferred.10+ years of progressive experience leading cross-functional programs, digital transformations, or business operations, preferably within an industrial technology or manufacturing environment.Technical Stack Expertise: Demonstrated hands-on management of complex enterprise ecosystems, including advanced CRM optimization, data pipeline infrastructure, and Generative AI application design.Possession of strong Project Management and performance analysis skills, strong presentation capabilities, and the diplomatic agility required to move initiatives forward across matrixed business lines.Candidates must already have authorization to work for ABB in the US.What's in it for you:We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forwardABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.ABB Benefit Summary for eligible US employees[excludes ABB E-mobility, Athens union, Puerto Rico]Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn moreHealth, Life & DisabilityChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurancePaid Parental LeaveEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount programRetirement401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)Time offABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.