Manager Strategic Communications

Phoenixprsa; Arizona; On-site; USD 110,000 - 170,000; Full time

Job summary

Phoenixprsa is seeking a Manager Strategic Stakeholder Communications to lead the development and execution of strategic communication initiatives that strengthen corporate reputation and engage external stakeholders on key business priorities and public policy matters.

This role provides leadership in messaging around areas such as clean energy, technology innovation, regulatory initiatives, and major company initiatives.

Qualifications

• Eight years of experience in public relations or corporate communications.
• Ability to supervise and develop staff.
• Strong collaboration across cross-functional teams.

Responsibilities

• Leads external communications to provide strategic counsel and expertise from conception to execution to enhance the company's reputation.
• Provides leadership, coaching and development to direct reports and fosters an inclusive, collaborative culture.
• Supports corporate communications focus areas including issues management, executive communications and message integration.
• Leads resolution initiatives for issue management and supports crisis communications at multiple levels.
• Sets messaging strategies for high-profile projects with external impact.
• Prepares executives to act as thought leaders and positions them with media and industry groups.
• Engages with media relations and customer communications to integrate strategy across departments.
• Establishes and tracks performance against key metrics.

Skills

Supervisory/management

Education

BA/BS degree in Journalism, Marketing or Communications

12 years combined education and experience

Job description

The Manager Strategic Stakeholder Communications leads the development and execution of strategic communication initiatives that strengthen corporate reputation and effectively engage external stakeholders on key business priorities and public policy matters. Provides leadership in creating clear, compelling messaging around areas such as clean energy, technology innovation, regulatory initiatives, and major company initiatives.

Partners with internal leaders and cross-functional teams including media relations, customer service, investor relations, sustainability, public affairs, and regulatory groups to ensure consistent and impactful communications. Oversees communication strategies across areas such as issues management, executive communications, thought leadership, financial communications, digital platforms, and external engagement. Leads and develops a team of communications professionals while managing budgets, external partners, and agency relationships to support organizational objectives.

• BA/BS degree in Journalism, Marketing or Communications plus eight (8) years of experience in public relations, corporate communications, campaign communications or related fields.
• In lieu of degree, a total of twelve (12) years combined education and experience in journalism, marketing or communications.
• Three (3) years supervisory/management experience.

Preferred Qualifications

• Demonstrated ability to lead and develop other professional communicators.
• Demonstrated ability to plan and execute complex communication campaigns.
• Strong grasp of public affairs and public policy.

Major Accountabilities

1. Leads External Communications to provide the corporate-owned enterprise with strategic counsel and communications expertise, from conception to execution, to enhance and protect the company's reputation. Advances the corporate-owned enterprise narrative as a trusted Arizona business, reliable electricity provider, preferred employer and solid investment. Ensures consistent messaging across channels and stakeholders.
2. Provides leadership, guidance, coaching and development to direct reports, and secondary support to all department employees. Creates an inclusive, collaborative culture that values growth, empowerment, efficiency and accountability.
3. Supports a variety of corporate-owned communications focus areas, including, but not limited to, issues management, stakeholder communications, executive communications, financial communications and message integration.
4. Leads resolution initiatives related to issue management as a functional expert in the corporate-owned enterprise and provides communications counsel to cross-functional issue working groups. Supports crisis communications responses at business unit and corporate-owned enterprise levels.
5. Sets strategies, develops messaging and drives communications for high-profile, corporate projects and initiatives with implications for external stakeholders.
6. Prepares executives and subject matter experts to function as thought leaders in key focus areas to help build the company's reputation as a trusted leader and advisor. Provide strategic counsel to senior executives and work collaboratively with other communications teams and internal stakeholders to position them as experts with the media, industry organizations and other market segments.
7. Engages with other communications department functions, including media relations and customer communications, to integrate strategy, messaging and activities into broader department efforts.
8. Establishes and tracks performance against key metrics.