Manager, Strategic Accounts and Inside Sales
Manager, Strategic Accounts and Inside Sales
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Position: Manager, Strategic Accounts and Inside Sales
Position Type: Full-Time Employee
Location: Southern California, Remote
Department: Sales
Experience: BS required, MS or PhD preferred, 10+ years genomics industry experience selling into commercial and academic accounts and 2+ years leadership experience
Responsibilities
- Develop and execute regional business plans by analyzing accounts, identifying growth opportunities, and mapping key decision-makers.
- Conduct and document effective sales meetings, gather competitive intelligence, and maintain CRM records.
- Build strong customer relationships by understanding pain points and aligning Watchmaker solutions with short- and long-term needs.
- Travel for customer meetings, exhibitions, and networking to support business development efforts.
- Present and explain Watchmaker's technical product features and NGS applications confidently.
- Respond promptly to customer inquiries, samples, RFPs, and follow-ups to ensure satisfaction and trust.
- Drive a disciplined sales process using CRM for prospecting, solution development, and pipeline management.
- Maintain accurate sales forecasts and communicate revenue expectations regularly.
- Collaborate cross-functionally to relay customer needs and ensure delivery excellence.
- Lead, train, and mentor Inside Sales Specialists to enhance technical selling and product positioning.
- Develop lead generation and qualification strategies; analyze campaign ROI for ongoing optimization.
- Support sales enablement through tool development and partnership with Strategic Marketing on initiatives and events.
- Territory includes: Southern CA, AZ, HI
Skills and Requirements
The candidate should have at minimum a BS in molecular biology, biochemistry or a related discipline, with at least 10 years of relevant sales experience selling next-generation sequencing (NGS) technologies and/or other advanced genomics applications into high-throughput clinical sequencing labs, research hospitals, and Laboratory Developed Tests (LDTs). 2+ years of leadership experience.
The following skills and experience are requirements for the position:
- Proven track record of consistently meeting or exceeding sales targets
- Comfortable with NGS applications with sufficient technical acumen to sell cutting edge molecular biology products
- Exceptional interpersonal skills with the ability to quickly build rapport and earn trust
- Incisive interrogation skills with outstanding attention to detail to uncover specific client pain points and needs around which to position a solution
- Strategic territory management and planning
- Proactive mindset and the ability to work independently as well as thrive in a team environment
- Flexible in nature to accommodate a fast-growing product portfolio and change.
- Strong organizational, task management, and prioritization skills
- Adept at identifying market opportunities in highly technical and evolving applications.
- Excellent verbal and written communication skills
- Skilled at maintaining control of the sales process, communicating well-developed value propositions, identifying and eliminating objections early, and closing business
- Fully competent in Google Suite, MS Word, Excel, PowerPoint, and CRM systems. Able to learn and build in-depth knowledge of new technology tools
- Exhibit strong leadership skills to motivate and coach a team.
- Able to analyze data, identify trends, and make data-driven decisions.
- Able to solve problems, adapt to change, and implement process improvements.
Education & Experience
- BS required, MS or PhD preferred
- A minimum 10 years selling in the genomics and life science tools industry experience (selling sophisticated consumable reagent kits a plus)
- A minimum of 2 years of leadership experience
Compensation
The base compensation for the Inside Sales Manager role starts at $140,000-$160,000 attractive commission structure; actual pay will be adjusted based on skills and experience. Employees are eligible for Flexible Time Off, Holidays, employer covers 75% of base medical plan with buy-up options, EAP (employee assistance program), employer paid dental, employer paid vision, employer paid $25,000 life/AD&D policy, paid parental leave, and a 401(k) retirement plan with a 4% match.
Application Requirements
To apply for the position, please submit the following in a PDF format on watchmakergenomics.com:
- Letter of motivation (upload where it says cover letter)
- Resume or Curriculum vitae, highlighting relevant qualifications and experience
Applications without a Letter of Motivation will not be considered.
We are accepting applications through Friday June 27, 2025. While we have an internal candidate under consideration, we welcome all qualified applicants.
If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested.
NO RECRUITMENT AGENCIES PLEASE
We are only accepting direct applications for this position. We are not working with external recruiters or agencies at this time. Unsolicited resumes or candidate submissions from third-party recruiters will not be considered and will be deemed the property of Watchmaker Genomics.
WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law.
All applicants will be asked if currently eligible to work in the United States of America; and if now or in the future will require visa sponsorship to continue working in the United States.
This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Sales and Business Development
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