Manager Specialty Programs

Dartmouth Health; Hartford (VT); On-site; USD 48,000 - 85,000; Full time

Benefits offered by this job

Referral Bonuses

CEUs

LinkedIn Learning

Paid Time Off

Health/Dental/Vision

Job summary

Dartmouth Health Home Care in the Upper Valley region is seeking a Manager of Specialty Programs to lead specialty care models, align clinical and operational operations, and ensure compliant, high-quality patient care. This full-time, day-shift role emphasizes collaboration with clinicians and leadership to maintain continuity of care across the continuum.

The position requires a Bachelor’s degree, supervisory experience, and strong communication and analytical skills.

Qualifications

• Bachelor’s Degree required. Two years of experience in a direct supervisory role. Excellent interpersonal, communication and analytical skills.

Responsibilities

• Lead the operational rollout and day-to-day oversight of specialty care models across the agency's service lines.
• Partner with clinical leaders to drive care continuity and transitions with a focus on clinical excellence at the point of care.
• Contribute to the development of annual budget; monitor patient revenues, clinical and operational expenses and staff productivity.
• Monitor key performance indicators and create an action plan to improve results.
• Effectively manage employees by hiring, onboarding, managing performance, and supporting growth and development.
• Drive process improvement and change management activities to improve patient outcomes within the specialty programs.
• Ensure clinician documentation is timely and meets payor or Medicare requirements.
• Serve as a clinical and operational resource, managing relationships with physicians, hospitals, and community stakeholders.

Skills

Interpersonal skills

Communication skills

Analytical skills

Education

Bachelor’s Degree

Tools

Electronic Medical Record

Microsoft Excel

Word

Outlook

PowerPoint

Job description

Overview

Manager of Specialty Programs

Full-time, Days

Why work as the Manager of Specialty programs at the Dartmouth Health Home Care?

• You experience satisfying and challenging work that makes a difference, every day.
• You are provided broad independence but are also part of a cohesive interdisciplinary team.
• You get to be an important part of the community where you live.
• You have a work/life balance that can match the flexibility you need.

Benefits include:

• Employee Referral Bonuses
• Clinical CEUs
• Online LinkedIn Learning
• Generous paid time off and holidays
• Extensive health, dental, and lifestyle benefits that come with being part of the renowned Dartmouth Health system

Locations:

• Upper Valley and surrounding areas

Dartmouth Health Home Care covers more than 70 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join the Dartmouth Health Home Care, you’ll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.

We would love to meet you and tell you more about this engaging and fulfilling part of our healthcare delivery system. Our Hiring Managers can explain the unique aspects of home and hospice care, and the many benefits we can offer your career and personal life.

Responsibilities

The Manager of Specialty Programs is responsible for the internal implementation and external growth of specialized clinical programs. This position leadsclinical excellence and brings the right balance of operational oversight, fiscal responsibility, teamwork and hands‑on leadership, ensuring that clinicians are supported, care transitions are seamless, patients experience continuity across the entire care continuum - both internal and external, and that our care partners are supported. This role ensures these programs comply with regulatory standards, meet operational key performance indicators and deliver high‑quality, cost‑effective patient care.

• Lead the operational rollout and day‑to‑day oversight of specialty care models across the agency's service lines.
• Partners with clinical leaders to driving care continuity and transitions with a focus of clinical excellence at the point of care. Works to move patients seamlessly through continuum of care.
• Contributes to the development of annual budget; monitor patient revenues, clinical, and operational expenses and staff productivity. Reports variance to Director and takes appropriate actions to meet or exceed budget targets.
• Monitors key performance indicators and creates an action plan to improve results.
• Effectively manages employees by hiring, onboarding, managing performance, and supporting growth and development. Provides frequent in‑field shadowing of direct care staff.
• Drive process improvement and change management activities to drive continuous improvement in patient outcomes within the specialty programs.
• Ensure clinician documentation is timely, accurate, and meets payor or Medicare requirements.
• Serve as a clinical and operational resource, managing relationships with physicians, hospitals, and community stakeholders.

This job description is not meant to be exhaustive and may be modified as needed. Employees may be assigned other related duties to meet organizational needs.

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor’s Degree requiredor each year of approved experience may be substituted for one year of educationin nursing from an accredited college or university.
• Two (2) years of experience in a direct supervisory role required.
• Must have excellent interpersonal, communication and analytical skills.
• Software skills: Electronic medical record, Microsoft Excel, Word, Outlook, PowerPoint, etc.
• Program management or leadership experience in a home health or hospice setting, preferred
• Understanding of Medicare/Medicaid conditions of participation, transitional care, and clinical appropriateness guidelines, preferred

Required Licensure/Certifications

• Must hold at least one active unencumbered RN license in either unencumbered VT or NH at the time of hire. Employees must have active unencumbered RN licenses in both VT and NH within 30 days of their hire date.
• Valid driver’s license with a clean driving record
• Current car insurance, which meets minimum standards
• BLS within 90 days of hire
• Area of Interest:Professional/Management
• Pay Range:$35.00/Hr. - $61.75/Hr.
• FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week
• Shift:Day
• Job ID:41819

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Afflientive Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.