Manager - Special Assignment

FedEx; California; On-site; USD 78,000 - 259,000; Full time

Job summary

FedEx is seeking an experienced operations manager to oversee all aspects of sort operations at a FedEx station or hub in California. The role emphasizes safety, staff development, performance management, and adherence to FedEx policies and regulatory requirements.

You will plan and control day-to-day activities, align goals with safety, quality, and productivity targets, and lead a team to deliver reliable service while maintaining cost effectiveness.

Qualifications

• Ability to inspire a shared vision and empower and motivate a team.
• Build rapport, lead a team and influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to respond to requests and issues.
• Verbal and written communication skills with employees.
• Ability to read, interpret and draw conclusions from numerical data.
• Software skills including Microsoft Office and web-based applications.
• Knowledge of technology-based projects and devices.

Responsibilities

• Serve as a Champion for FedEx’s Safety Above All Culture and support related initiatives.
• Manage hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, and staff productivity.
• Plan, organize, staff, direct and control day-to-day sort operations.
• Ensure the sort runs to safety, quality and service standards and meets cost/productivity goals.
• Oversee daily visual inspections of loads for quality and accuracy.
• Set strategic goals and plan sort strategy based on volume and headcount.
• Direct and guide the sort management team on daily goals and updates.
• Foster a safety-conscious culture and administer safety programs.

Skills

Inspire vision

Lead & manage team

Business judgment

Customer service

Verbal & written comms

Numerical data interpretation

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Manages and oversees the entire sort operations within a FedEx FedEx (FedEx) station or hub. Supports the FedEx FedEx (FedEx) Safety Above All Culture, ensuring compliance to FedEx policies and procedures and governmental regulations.

Essential Functions

• Serves as a Champion for FedEx’s Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.
• Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met.
• Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors.
• Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
• Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.
• Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
• Ensures compliance with Company policy and federal, state and local regulations.
• Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.
• Performs other duties as assigned.

Minimum Education

High School Diploma or GED required.

Minimum Experience

Three (3) years management experience or operational leadership experience required or Bachelor’s degree in Business, Logistics or a related area plus two years of management/operational leadership experience.

Knowledge, Skills, and Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Preferred Qualifications:

Pay Transparency:

Pay: $77,620.40 - $259,461.85/yr

Additional Details: Schedule: Monday - Friday, 8:00pm to 4:00am (P&D/LH)

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

California Fair Chance

Qualified applicants with arrest or conviction records will be considered for employment in accordance with theLos Angeles County Fair Chance Ordinance for Employers, theCity of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)