Manager, Special Assets

Security Service Federal Credit Union; San Antonio (TX); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K match with immediate vesting

Tuition reimbursement

On-site fitness center

Job summary

Security Service Federal Credit Union seeks a seasoned Manager to oversee the high-risk commercial loan portfolio and lead Special Assets Portfolio Managers in handling complex workouts, restructurings, and enforcement actions. The role requires deep regulatory knowledge and proven leadership in guiding recovery strategies.

The ideal candidate has a decade of commercial credit experience, strong analytical and negotiation skills, and proficiency with Excel and financial tools.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, Economics, or equivalent education and/or experience.
• A minimum of ten (10) years of commercial credit, loan review, special assets, workout, restructuring, or commercial banking examination experience, or a comparable combination of portfolio management, underwriting, and loan administration experience.
• Working knowledge of managing criticized and classified assets and complex workout situations, including collaboration with legal counsel on enforcement actions, bankruptcies, foreclosures, and other legal remedies.
• Proficiency in Microsoft Office applications, including Excel and financial analysis tools, is required.

Responsibilities

• Oversee the Credit Union's high-risk commercial loan portfolio and manage Special Assets Portfolio Managers for complex relationships.
• Apply senior-level judgment to determine resolution strategies for adversely rated credits and other challenged loan relationships.
• Coordinate transfer of loans into Special Assets, reviewing underwriting, documentation, collateral exceptions, and servicing history.
• Oversee portfolio monitoring: annual reviews, covenant testing, risk ratings, nonaccrual assets, and collateral disposition.
• Partner with lending staff and internal partners to monitor delinquent loans, conduct borrower outreach, and implement timely action plans.
• Identify trends and escalate time-sensitive matters requiring senior management involvement to improve asset quality and portfolio performance.

Skills

Analytical skills

Negotiation

Decision-making

Oral communication

Written communication

Microsoft Excel

Financial analysis tools

Education

Bachelor's degree in Business Administration, Accounting, Finance, Economics, or equivalent education/experience

Tools

Microsoft Office

Financial analysis tools

Job description

Oversees the Credit Union's high-risk commercial loan portfolio and directly manages Special Assets Portfolio Managers, with responsibility for the most complex special asset relationships, including loan modifications, forbearances, restructurings, workouts, settlements, foreclosures, bankruptcy-related matters, litigation, and acquired property dispositions. Under the direction of the VP, Portfolio Management, the Manager applies senior-level judgment to determine and execute appropriate resolution strategies for adversely rated credits and other challenged loan relationships. Coordinates the transfer of loans into Special Assets, including review of prior underwriting, loan documentation, collateral exceptions, financial performance, and servicing history. Oversees portfolio monitoring, including annual reviews, covenant compliance testing, risk rating assessments, borrower performance evaluations, Criticized Asset Reports, nonaccrual assets, acquired property management, collateral disposition, reserve recommendations, and special asset metrics. Partners with lending staff and internal business partners to monitor delinquent and non-performing loans, conduct borrower outreach, and implement timely action plans. Identifies trends, emerging credit concerns, adverse events, and time-sensitive matters requiring escalation, strategic action, or senior management involvement to improve asset quality, mitigate risk, and enhance portfolio performance.

What We Require:

Bachelor's degree in Business Administration, Accounting, Finance, Economics, or equivalent education and/or experience. A minimum of ten (10) years of commercial credit, loan review, special assets, workout, restructuring, or commercial banking examination experience, or a comparable combination of portfolio management, underwriting, and loan administration experience. Working knowledge and experience managing criticized and classified assets and complex workout situations, including collaboration with legal counsel on enforcement actions, bankruptcies, foreclosures, and other legal remedies. Prior supervisory, leadership, mentoring, or team-leading experience with responsibility for coaching and developing commercial credit professionals is preferred. Current knowledge of federal, state, SBA, and NCUA regulations related to commercial lending, along with strong knowledge of C&I, CRE, and SBA credit structures, loan documentation, covenant analysis, and risk rating methodologies. Formal credit training or equivalent experience is preferred. Proficiency in Microsoft Office applications, including Excel and financial analysis tools, is required.

Ideal Candidate Will Have:

Demonstrated ability to exercise sound judgment in complex commercial lending situations. Strong analytical, negotiation, decision-making, oral, and written communication skills. Detail-oriented with the ability to assess credit risk, financial information, collateral, and legal documentation accurately. Effective leadership style that promotes accountability, collaboration, and professional growth. Strong problem-solving skills with the ability to develop practical, risk-based solutions.

Who We Are:

Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.

Our Core Values:

All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.

What We Offer:

SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program.

• medical, dental and vision insurance
• health savings and flexible spending accounts
• company paid employee life insurance
• supplemental life insurance plans
• supplemental insurance plans for hospital and critical accident
• short term disability
• company paid long term disability
• paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program

Additional Information:

We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.