Manager, Solutions Consulting, AMER Commercial

United States Digital Space LLC; Chicago (IL); Hybrid; USD 153,000 - 201,000; Full time

Benefits offered by this job

Competitive compensation

Equity

Flexible PTO

Medical benefits

Professional development

Retirement plan

Stock purchase plan

Job summary

Braze is seeking a Manager, Solutions Consulting to lead a team of Solutions Consultants across industries from our Chicago office. You will partner with sales, marketing, security, and product teams to drive pre-sales excellence and establish long-term partnerships.

This player-coach role requires experience in Pre-sales, Sales Engineering, or Customer Success, and domain knowledge in SaaS, APIs, or Marketing Analytics. Travel up to 50% is expected.

Qualifications

• Experience in Pre-sales or Sales Engineering roles.
• Domain knowledge in SaaS, APIs, Marketing Analytics, or related tech.

Responsibilities

• Collaborate across departments to support customers and ensure a smooth pre-sales process.
• Mentor and lead Solutions Consultants to drive strategic outcomes for clients.

Skills

Pre-sales experience

Sales engineering

SaaS domain

APIs

Marketing analytics

HTML

Job description

At the company, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If the company sounds like a place where you can thrive, we can’t wait to meet you.

the company is looking to hire a Manager on our Solutions Consulting team. the company Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between the company and our customers. The Manager, Solutions Consulting role is a player‑coach role that includes managing and hiring Solutions Consultants across the company’s diverse industry verticals, customer types, and (potentially) geographic markets.

This role is an opportunity to expand on your people management and leadership skills, while partnering with the company’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre‑sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our Chicago office.

WHAT YOU'LL DO

• Collaboration! Complete support of your teammates across all departments and a real "get it done" attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.

WHO YOU ARE

• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a "team player." We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre‑sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $201,000/year, with an expected On Target Earnings (OTE) between $218,000 and $287,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Hybrid

WHAT WE OFFER

the company benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in‑office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company‑wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within the company
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

ABOUT the company

the company is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. the company helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the the company Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross‑channel messaging and journey orchestration to AI‑powered decisioning and optimization, the company enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 "Best of Marketing and Digital Advertising Software Product" in 2026. the company was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work. the company is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

the company IS AN EQUAL OPPORTUNITY EMPLOYER

At the company, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with the company, we want you to feel comfortable showcasing what makes you you.

OUR AI-POWERED the company RECRUITMENT PROCESS At the company