Manager, Software Engineering - Production Engineering, Cloud Infrastructure (Chronosphere)

Palo Alto Networks, Inc.; Detroit (MI); Remote; USD 175,000 - 284,000; Full time

Job summary

Chronosphere, a Palo Alto Networks company, is seeking an Engineering Manager to join our Production Engineering team. You will nurture a strong team responsible for the reliability and operability of our platform infrastructure, guiding a complex roadmap and prioritizing work across ICs.

You will support engineers at all career stages, partner with Infra leadership, and drive scalable processes while maintaining a healthy team culture. Remote-friendly role with global collaboration.

Qualifications

• Empathy and an understanding of how to empower and support engineers to do their best work.
• A high level of organization and the ability to manage multiple projects from initial concept through delivery and production support.
• Strong familiarity with public cloud infrastructure supporting multi-tenant software as a service products.
• Strong understanding key technical areas such as k8s, s3/gcs, gke/eks, Infrastructure As Code
• Experience leading teams operating large scale global infrastructure deployments
• Strong background in partnering with recruiting, making hiring decisions and closing hires, and building a diverse and inclusive team.

Responsibilities

• Own the engineering roadmap for our cloud infrastructure and manage projects within that roadmap.
• Set priorities in partnership with the Infrastructure leadership team, establish delivery sequence, and drive day-to-day execution against those priorities.
• Own the reliability of your product area in production. Our engineering teams are responsible for the uptime of their systems, and you will ensure that your team has the focus, tools, and process needed to reliably ship and manage.
• Partner with other engineering leaders in driving process changes across teams to ensure that we continue to scale effectively.
• Be responsible for maintaining a healthy culture in your team, with support from engineering leadership and the People team.
• You will lead hiring and build a diverse and inclusive team, collaborating with recruiting to attract and retain top engineering talent.

Skills

Empathy coaching

Roadmap ownership

Prioritization

Reliability focus

Cross-team collaboration

Hiring & culture

Tools

k8s

s3/gcs

gke/eks

Infrastructure As Code

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

About us

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, affirm, and Zillow.

About the role

We are looking for an Engineering Manager to join our Production Engineering team. You’ll be responsible for nurturing a strong existing team responsible for the reliability and operability of our platform infrastructure. You should be comfortable maintaining a complex roadmap and have the ability to prioritize and balance work across our individual contributors. You know how to support engineers at all stages of their career, and are motivated to help them do their best work.

Qualifications

You Will

• Support and develop engineers through feedback and coaching, setting context and expectations, and eliminating barriers to execution.

• Own the engineering roadmap for our cloud infrastructure and manage projects within that roadmap.

• Set priorities in partnership with the Infrastructure leadership team, establish delivery sequence, and drive day-to-day execution against those priorities.

• Own the reliability of your product area in production. Our engineering teams are responsible for the uptime of their systems, and you will ensure that your team has the focus, tools, and process needed to reliably ship and manage

• Partner with other engineering leaders in driving process changes across teams to ensure that we continue to scale effectively.

• Be responsible for maintaining a healthy culture in your team, with support from engineering leadership and the People team.

What you will achieve

In the first month, you will build a deep understanding of Chronosphere’s infrastructure and your team. You will have time to learn about how our product uses cloud technology, our developer’s needs, your team’s roadmap, and will contribute to day-to-day execution as you gain familiarity with your projects.

In 3 months, you will take over execution planning and fully manage your direct reports. You will understand our longer-term Infrastructure strategy, our internal customers, our technical and financial constraints, and how we manage our customer tenancies.

After 3 months, you will take ownership of the roadmap for our Cloud Infrastructure, working with leadership to establish priorities and a delivery plan and driving hiring and day-to-day execution against that plan.

You have

• Empathy and an understanding of how to empower and support engineers to do their best work.

• A high level of organization and the ability to manage multiple projects from initial concept through delivery and production support. You should be comfortable iterating from high level requirements to execution plan, and have a track record of successfully delivering multiple complex concurrent projects.

• Strong familiarity with public cloud infrastructure supporting multi-tenant software as a service products. We deliver a highly reliable service to demanding business customers, and you should understand how this impacts the way product is built, validated, released, and operated.

• Strong understanding key technical areas such as k8s, s3/gcs, gke/eks, Infrastructure As Code

• Experience leading teams operating large scale global infrastructure deployments

• Strong background in partnering with recruiting, making hiring decisions and closing hires, and building a diverse and inclusive team. We believe strongly that hiring is the responsibility of engineering management, and you should be able to demonstrate attracting, closing, and retaining engineers at multiple levels.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (https://benefits.paloaltonetworks.com/) .

$175,400.00 - $283,800.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail] .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes