Manager, Software Engineering

AmTrust Financial Services Inc.; Cleveland (OH); Hybrid; USD 88,000 - 125,000; Full time

Job summary

AmTrust Financial Services Inc. is seeking a Manager, Software Engineering to lead a cross-functional technology team responsible for delivery, enhancement, and support of critical applications, integrations, and data solutions.

The role requires strong technical leadership, collaboration across engineering, business analysis, QA, and cybersecurity, and a proven ability to drive high performance while aligning solutions with business goals and regulatory requirements.

Qualifications

• Bachelor's degree in CS/IT/Software Eng or related field or equivalent experience.
• 3+ years leading or managing technical teams.
• Experience delivering enterprise software across full SDLC.
• Experience with Git and Azure DevOps.
• Strong SQL and relational DB concepts.
• Excellent communication and leadership skills.

Responsibilities

• Lead and mentor cross-functional team of Software Engineers, Business Systems Analysts, and Quality Assurance Analysts.
• Oversee full software development lifecycle from requirements to production support.
• Collaborate with stakeholders to align technology solutions with business goals.
• Provide effort estimates, resource planning, and delivery oversight.
• Ensure solutions meet security, regulatory, and quality requirements.
• Promote best practices in engineering and operational processes.

Skills

Leadership

Cross-functional collaboration

SQL

Object-oriented programming

Communication skills

Stakeholder management

Agile/Scrum

Education

Bachelor's degree in Computer Science/Information Technology/Software Engineering or related field

Tools

Git

Azure DevOps

Job description

Overview

At AmTrust Financial Services, we are seeking a Manager, Software Engineering to lead a cross-functional technology team responsible for the delivery, enhancement, and support of business-critical applications, integrations, and data solutions. This role provides leadership for Software Engineers, Business Systems Analysts, and Quality Assurance Analysts, ensuring effective collaboration across the software development lifecycle from requirements gathering and solution design through development, testing, deployment, and support.

The ideal candidate demonstrates strong technical expertise, leadership capabilities, and a commitment to fostering a high-performing team while upholding AmTrust's mission, vision, and values.

Responsibilities

• Lead, mentor, and develop a cross-functional team of Software Engineers, Business Systems Analysts, and Quality Assurance Analysts.
• Foster collaboration between engineering, business analysis, and quality assurance functions to ensure successful solution delivery.
• Manage the full software development lifecycle, including requirements analysis, solution design, development, testing, deployment, and production support.
• Partner with business stakeholders to understand business needs, establish priorities, and ensure alignment between technology solutions and organizational objectives.
• Provide effort estimates, resource planning, and delivery oversight for projects, enhancements, and operational initiatives.
• Ensure the timely delivery of high-quality software solutions that meet business, technical, regulatory, and security requirements.
• Oversee application development, system integrations, and ETL processes that support core business operations and reporting needs.
• Establish and promote best practices for software engineering, requirements management, code quality, testing, documentation, and operational support.
• Manage code repositories and development workflows using Git, Azure DevOps, and related tools.
• Collaborate with enterprise architecture, infrastructure, cybersecurity, and business teams to ensure solutions are scalable, maintainable, and aligned with organizational standards.
• Support Agile delivery practices and promote continuous improvement across team processes and technology platforms.
• Monitor team performance, project health, and operational metrics to drive accountability and successful outcomes.
• Participate in governance, steering committee, audit, compliance, and risk management activities as required.
• Build a culture of ownership, innovation, collaboration, and professional growth.
• Stay informed on technology trends, software engineering best practices, and emerging capabilities relevant to the business.
• Perform other related duties as assigned.

Qualifications

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a related field, or equivalent work experience.
• 3+ years of experience leading or managing technical teams.
• Experience leading cross-functional teams consisting of software engineers, business analysts, and quality assurance professionals.
• Experience delivering enterprise software solutions through the full software development lifecycle.
• Experience with application development, systems integration, and ETL/data integration technologies.
• Strong proficiency in SQL and relational database concepts.
• Strong understanding of object-oriented programming principles and software engineering best practices.
• Experience with source control and development management tools such as Git and Azure DevOps.
• Demonstrated ability to manage multiple priorities and deliver projects in a fast-paced environment.
• Excellent communication, stakeholder management, organizational, and leadership skills.

Preferred Qualifications

• Experience with .NET technologies, including C#.
• Knowledge of software architecture, design patterns, and system integration methodologies.
• Experience leading Agile/Scrum teams.
• Experience within the insurance industry, with a strong preference for supporting Property & Casualty (P&C) claims systems, claims operations, claims data processing, and related business workflows.
• Demonstrated success building, mentoring, and developing high-performing cross-functional technology teams.
• Strong analytical, problem-solving, and continuous improvement mindset.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

The expected salary range for this role is $87,600- $125,000 annually.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.