Manager, Software Engineer

Citizens Bank; Johnston (RI); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Citizens Financial Group is seeking a Manager, Software Engineer in Johnston, RI to lead engineering teams across Private Banking and Payments platforms. You will own end-to-end delivery, collaborate with product and security, and drive resilient, scalable solutions while promoting ownership and learning.

The role requires a Master’s degree and several years of experience with NodeJS, Java, Spring, and cloud-native microservices, along with strong data and security controls.

Qualifications

• Master’s degree in CS, CIS, or related field and 4 years of software engineering experience.
• Strong NodeJS, TypeScript, and Java development expertise.
• Hands-on with microservices, REST/SOAP/GraphQL, and cloud services.
• Experience with databases: MongoDB, MySQL, PostgreSQL, Redis, Cassandra.

Responsibilities

• Deliver high impact technology solutions across Private Banking and Payments platforms.
• Lead engineering teams for customer experiences, backend services, and data flows.
• Own end-to-end engineering outcomes from design to production.
• Collaborate with Product, Architecture, Risk, Security, and stakeholders.
• Drive AI-native tool adoption and secure, resilient technical solutions.
• Mentor engineers and foster ownership and continuous learning.

Skills

NodeJS stack

ExpressJS

Fastify

MongoDB

TypeORM

Joi

AWS-SDK

JavaScript

TypeScript

Java

Spring

Data modeling

REST

SOAP

GraphQL

Kafka

RabbitMQ

React

Angular

Vue

Docker

Jenkins

OpenShift

Education

Master’s degree in CS or related

Tools

Mongoose

MongoDB-native-driver

Passport

NodeMailer

AWS-SDK

DynamoDB

Redis

PostgreSQL

MySQL

Oracle 11g

Cassandra

KAFKA

Confluent

Active MQ

Job description

Description

Citizens Financial Group, Inc. (CFG) seeks a Manager, Software Engineer for its Johnston, Rhode Island location.

Responsibilities:

• Responsible for delivering high impact technology solutions across the Private Banking and Payments platforms.
• Oversee building and operating mission critical systems that support customer experience, money movement, payment processing, fraud controls, and regulatory compliance.
• Lead, develop, and retain high performing engineering teams responsible for Private Banking and Payments capabilities, including client experiences, backend services, integrations, and data flows that move and safeguard money.
• Own engineering outcomes end to end, from problem framing and design through delivery, production stability, and continuous improvement.
• Partner closely with Product, Architecture, Risk, Security, and Business stakeholders to translate complex Private Banking and Payments requirements into scalable, secure, and resilient technical solutions.
• Drive technical strategy and execution for systems involving payments, entitlements, approvals, transaction workflows, customer data, and integration with core banking, payment rails, and third party providers.
• Establish and enforce strong engineering practices, including code quality, documentation, automated testing, release discipline, and operational readiness.
• Ensure predictable, incremental delivery while balancing speed, quality, and regulatory obligations. Optimize investments by aligning team capacity to the highest value work.
• Identify, assess, and reduce technical, operational, and security risk throughout the software lifecycle, applying industry best practices for financial systems handling sensitive data and funds movement.
• Collaborate with peer engineering leaders to ensure seamless integration across platforms and a cohesive end to end client experience.
• Drive adoption of AI-native tools and services to more rapidly deliver solutions to internal and external customers
• Act as a visible engineering leader—coaching engineers, setting clear expectations, and building a culture of ownership, accountability, and continuous learning.

Qualifications:

Requires a Master’s degree, or foreign equivalent, in Computer Science, Computer Information Systems, or related field and 4 years of experience as a Software Engineer, Technology Lead, or related position designing and developing applications.

Must have 4 years of experience with:

• Designing and developing applications and microservices using the NodeJS technology stack and NPM packages, including ExpressJS, Fastify, Mongoose, MongoDB-native-driver, TypeORM, Joi, BreeJS, Lodash, Passport, NodeMailer, and AWS-SDK;
• Creating and publishing reusable custom libraries to handle and execute internal business logic and support the development experience;
• Utilizing JavaScript with NodeJS runtime environment, including, EventLoop, Thread Pools (worker nodes and clustering), Stream Operations, and Asynchronous operations based on Promises and Observables;
• Utilizing TypeScript for back-end and front-end development, including available Static Types, Object Oriented Programming, Compilation Environment, and Generics;
• Creating flexible and scalable back-end server systems using Java, multithreading, and streaming, asynchronous operations;
• Utilizing the Spring technology stack, including SpringBoot, Hibernate, Eureka Discovery Server, Zuul API Gateway, Spring JPA, Spring Batch, Spring Security, Spring MVC, J2EE, JSP, Servlets, and JDBC;
• Utilizing shell scripting languages, including Python, Ruby, PHP, and Bash to create script applications, test scripts, network scripts, and infrastructure scripts;
• Utilizing API paradigms, including REST, SOAP, GraphQL, and RPC;
• Utilizing databases paradigms, including Document (Mongodb, DynamoDB, FireBase), Relations (MySQL, PostgreSQL, Oracle 11g, MariaDB, Aurora), Key-Value (Redis Cache, Memcached), and Wide Column (Cassandra);
• Integrating messaging and data stream systems, including KAFKA, Confluent, RabbitMQ, Red Hat AMQ, Amazon SQS, Amazon SNS, Amazon Kinesis, and Active MQ;
• Utilizing front-end frameworks, including Angular, React, and Vue, to create Single Page Applications;
• Utilizing Amazon Web Services, including EC2, AWS Lambda, RDS, IAM, Elastic Cache, S3, Glacier, EBS, CloudFront, SNS, SQS, SES, CloudWatch, and Route53 to create cloud native microservices on AWS infrastructure; AND
• Utilizing Continues Deployment & Continues Integration processes to create and deploy highly available, robust and scalable applications by using Docker, Jenkins and RedHat OpenShift.

Remote work permitted up to 3 days per week.

Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk. EO employer.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.