Manager, Software Development & Engineering

The Charles Schwab Corporation; Austin, Northern (TX, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Paid vacation

Volunteering

Sabbatical after 5 years

Parental leave

Family benefits

Tuition reimbursement

Health insurance

Dental insurance

Vision insurance

Hybrid schedule

Job summary

The Charles Schwab Corporation is seeking a skilled Site Reliability Engineer to own production support for enterprise apps and platform services. You will monitor systems with Splunk and AppDynamics, respond to incidents, and perform RCAs while building automation to reduce manual work with GitHub, Python, Shell, and Power Automate.

You’ll optimize CI/CD with Harness, Bitbucket, Bamboo, Nexus and support Solace messaging, PCF deployments, and disaster recovery tests.

Qualifications

• Bachelor’s degree in CS/IT or related field.
• 5+ years of progressive post-bachelor’s experience in related occupation.
• Experience supporting middle-tier apps on PCF with messaging integrations.
• Strong monitoring/troubleshooting with Splunk, AppDynamics; GitHub and JIRA/Remedy.
• Linux/Unix, automation in Python/PowerShell; cloud platforms and Kubernetes.
• Observability tools experience with Splunk and AppDynamics.

Responsibilities

• Provide production support and SRE for enterprise apps and platform services.
• Monitor systems with Splunk and AppDynamics; respond to incidents and conduct RCAs.
• Create alerts, dashboards, and runbooks to improve observability and reduce downtime.
• Automate deployment and support workflows using GitHub, Python, Shell, and Power Automate.
• Optimize CI/CD pipelines with Harness, Bitbucket, Bamboo, and Nexus; ensure SLA/SLO.
• Support Solace messaging platform and validate service bindings and access permissions.
• Participate in 24/7 on-call rotations and mentor junior engineers in SRE best practices.

Skills

SRE best practices

Incident response

Mentoring

Agile / Kanban

Observability concepts

Education

Bachelor's degree in CS/IT or related field

Tools

Splunk

AppDynamics

GitHub

Remedy

JIRA

Python

PowerShell

Shell scripting

Power Automate

Harness

Bitbucket

Bamboo

Nexus

PCF

Kubernetes

Kafka

RabbitMQ

Solace

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Job Duties: Responsible for production support and Site Reliability Engineering (SRE) for enterprise applications and platform services. Monitors production systems using Splunk and AppDynamics for log analysis and application performance monitoring. Responds to production incidents, performs root-cause analysis (RCA), and coordinates resolution with application, infrastructure, security, and third party teams. Creates and maintains monitoring alerts, dashboards, and operational runbooks to improve observability and reduce service disruptions. Designs and implements automation to reduce manual operational work, including deployment and support workflows using GitHub pipelines, Python, Shell scripting, and Microsoft Power Automate. Optimizes CI/CD pipelines using Harness, Bitbucket, Bamboo, and Nexus to streamline deployments and ensure SLA and SLO compliance. Provides production support for the Solace messaging platform, troubleshooting messaging and integration issues for application consumers. Deploys applications to PCF and validates service bindings, service accounts, and access permissions. Performs post maintenance validation following Windows and Unix/Linux server patching to ensure application stability. Executes application and platform disaster recovery activities, including DR testing and recovery verification. Performs annual password rotations and certificate renewals in compliance with security and audit policies. Investigates production data issues and coordinates cross team remediation. Partners with infrastructure and security teams to implement server vulnerability remediation. Participates in 24/7 on call rotations to ensure timely incident response and resolution. Mentors junior engineers on SRE best practices and applies Agile and Kanban methodologies for operational and reliability initiatives.

Starting compensation for this location depends on related experience. Annual bonus opportunity and other eligible earnings are not included in the range(s) above. We offer a competitive benefits package, see below for details.

What you have

Job Requirements: Requires Bachelor’s in Computer Science, Information Technology, or a related field and 60 months of progressive, post-Bachelor’s experience in a related occupation.

Experience must include 60 months of experience involving the following: Supporting and operating middle tier applications hosted on PCF, including integration with messaging and event driven platforms Kafka, RabbitMQ, and Solace; Troubleshooting and monitoring using Splunk and AppDynamics, source control via GitHub, and incident and work item management using Remedy and JIRA; Supporting applications in Linux/Unix systems; Developing automation solutions in at least one programming language (Python, PowerShell, or similar); Supporting applications in cloud platforms (AWS, GCP, or PCF) and containerization (Kubernetes); and Observability tools (monitoring, logging, and tracing) including Splunk and AppDynamics.

We offer competitive pay and benefits. Starting compensation depends on related experience. Annual bonus and other eligible earnings are not included in the ranges above. Benefits include: 401(k) w/ company match; employee stock purchase plan; paid vacation, volunteering, 28-day sabbatical after every 5 years of service for eligible positions; paid parental leave and family building benefits; tuition reimbursement; health, dental, and vision insurance; hybrid/remote work schedule available for eligible positions (subject to Schwab’s internal approach to workplace flexibility).

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance