Manager, Site Rentals

ZipRecruiter; Austin (TX); On-site; USD 53,000 - 65,000; Full time

Job summary

A leading company in Austin is seeking a Manager of Site Rentals to transform its venue rental program. This role involves managing client relationships, overseeing event execution, and implementing pricing strategies to enhance revenue. The ideal candidate will have extensive experience in venue management and strong leadership skills.

Qualifications

• 5+ years of experience in venue management, event planning, or hospitality operations.
• Demonstrated ability to lead client-facing projects with attention to detail.

Responsibilities

• Manage all private rental inquiries, bookings, and vendor coordination.
• Develop and implement pricing strategies and rental packages.
• Oversee on-site execution of events, ensuring high service standards.

Skills

Communication

Team Management

Customer Service

Contract Negotiation

Education

5+ years of experience in venue management

Tools

Salesforce

QuickBooks Online

MS Office

Job description

Job DescriptionJob DescriptionSalary: $53,000 - $65,000

Job Summary:

The Manager of Site Rentals will lead and grow the museums facility rental program; transforming it from a passive revenue stream into a dynamic, brand-aligned platform for events, partnerships, and cultural engagement.

This role is responsible for all aspects of venue rental operations and client relationship management while laying the groundwork for a department reorganization into a full-scale Production Event Planning (PEP) function.

Duties/Responsibilities:

• Manage all private rental inquiries, bookings, and vendor coordination for the museums sites (e.g., event spaces, sculpture gardens, historic villa).

• Develop and implement pricing strategies, rental packages, and usage policies that reflect the museums brand and financial goals.

• Maintain calendar coordination with internal departments to avoid event conflicts and maximize space utilization.

• Oversee on-site execution of events, ensuring high service standards and protection of museum assets.

• Track and report rental revenue, expenses, and margins on a monthly and quarterly basis.

• Serve as the primary liaison between the museum and rental clients, ensuring a seamless experience that reinforces the museums brand and values.

• Promote the museums spaces through digital platforms, site tours, and partnerships with event planners, vendors, and cultural organizations.

• Lead post-event feedback collection and continuous service improvement processes.

• Supervise Site Rentals team including Assistant Manager and team of Venue Attendants including scheduling, performance management, and cost allocations

Required Skills/Abilities:

• Deep knowledge of Austin-area venue rental industry

• Financial accuracy and basic understanding of best practices in financial transactions

• Highly proficient in MS Office, including Excel, Word, Outlook, PowerPoint

• Ability to meet deadlines and respond to inquiries promptly

• Demonstrated track record of successful talent/team management

• Excellent written and verbal communication skills

• Contract negotiation and management experience

• Professional demeanor and outstanding customer service skills

• Reliable transportation

• Ability to manage multiple clients at once

Education and Experience:

• 5+ years of experience in venue management, event planning, or hospitality operations (nonprofit or cultural institutions ).

• Demonstrated ability to lead client-facing projects with attention to detail, professionalism, and budget awareness.

• Strong strategic thinking and organizational development skills; ready to lead a departmental transformation.

• Experience managing vendor relationships, production timelines, and permitting/insurance logistics.

• Proficiency in CRM and event management software; Salesforce and QuickBooks Online experience a plus.

• Excellent interpersonal and communication skills, including the ability to represent the museum with diplomacy and brand fluency.

• Availability to work evenings and weekends as required by event schedules.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to lead tours of both sites

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.