Manager Shift

Dreyer's Grand Ice Cream; Bakersfield (CA); On-site; USD 95,000 - 119,000; Full time

Job summary

Dreyer’s Grand Ice Cream is seeking a production supervisor to organize and lead a shift on our busy facility floor. You will ensure product quality, safety, and efficiency while coaching a team to meet production targets.

This role emphasizes hands-on leadership, training, and adherence to our food safety standards. Responsibilities include supervising daily operations, enforcing hygiene, and driving cost control.

Qualifications

• High School diploma or GED required; an Associate degree is preferred.
• Aptitude for automated mechanical processes with strong troubleshooting and diagnostic skills.
• Strong leadership and communication skills.
• Minimum 5 years of supervisory experience in a food manufacturing environment.
• Knowledge of food safety regulations (HACCP, GMP, or similar).
• Ability to manage shift operations and coordinate production activities.
• Excellent interpersonal communication, math and problem-solving skills.

Responsibilities

• Organize, facilitate and control your area to meet production standards.
• Ensure clean as you go and maintain hygiene and housekeeping standards.
• Train and develop team members; set targets and evaluate progress.
• Enforce food safety and quality procedures; ensure compliance and audits.
• Control waste, downtime, and cost while optimizing process efficiency.
• Maintain clear communications on shop floor and with management.

Skills

Leadership

Communication

Troubleshooting

Math skills

Problem solving

Shift ops

Food safety knowledge

Education

High school diploma or GED

Associate degree preferred

Job description

Description

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

Main Purpose Of The Job

• People (your team in area of responsibility).
• Process (the proper use & cleaning of machinery in your area)
• Product (delivering products @ the right quality, right time and target cost with correct paperwork)

Job Description

Role and Activity

To plan: Organize, facilitate and control your area.

This will include all activities of your team in achieving the required standard of production within your area. To ensure that production areas are kept clean and tidy by adopting the clean as you go principle. (This will also include liaising with shiftcolleagues within their areas).

• Accountability:It is your job to make sure that your team are held accountable for their actions.
• Training and developing: Each individual within your team will be set targets to achieve to an acceptable level of knowledge required to operate the machinery. Through agreed training regimes and assessments each individual must be evaluated and reviewed from the start at inductee level. Each stage must be scored to ensure continuous evaluation of each member of your team is equally trained to the business standard.
• Your Training: - You will need to ensure that you understand all machinery in your area and work with your manager to address any weaker areas. We have manuals for all the machinery.
• Food Safety and Quality: - Your main role and that of your team is to comply with all written documented /controlled procedures which comply with food safety and quality. You will have direct control on quality within your area, using your team members to ensure that standards are always adhered to. (You and your Team are responsible & accountable for quality within your area always encouraging ownership & questioning if you are unsure, you must liaise & interact with your manager).
• Hygiene & Housekeeping:- Ensure that you adopt at all times a high standard of housekeeping. Your area will be audited and scored; you will need to brief your team daily. Lead by example to ensure that your team comply with all instructions and adhere to the good manufacturing practices treating this business as their own. ‘NO Ghost Busters’, clean as you go principle maintaining dry floors.
• Cost Control:- (WASTE & DOWNTIME)Utilizing the resources at hand and the knowledge of the particular product you are running down each line; you will need to minimize where possible in relation to the product. You need to adopt a regime within your team to control and segregate waste within your area.
• communication:

• Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values

Face to Face: You will need to adopt an open forum towards communicating with your team, this can be set with an individual or to the whole of your team keeping them up to date. Communicating briefs and de-brief sessions on daily basis by being present on the shop floor making ice-cream at required quality level & controlling the amount of water being used.

Measurable Outcomes

Quality targets in terms of complaints & rejects

• Dry floors & Clean as you Go
• Food Safety incidents
• Waste targets
• Down time
• Attainment targets
• H&S incidents
• Drive quality improvements actions from product bench marking
• De-kitting the line and making sure all packaging are back in the warehouse
• Ensuring line is checked after being cleaned and all tools are stored in the correct places
• No stagnant water left in any equipment

LEVELS OF RESPONSIBILITY

• Quality and technical system adherence
• Completion of the required production to plan
• Health and Safety
• Impeccable hygiene standards always
• Clean as you go; use proper cleaning techniques (i.e. limited water hose usage)
• Number of direct reports (if applicable):

BEHAVIORS AND CORE VALUES:

Must consistently showcase the desired behaviors that represent our Core Values.

We Take Ownership

• Stay committed to responsibilities from start to finish
• Make sound decisions and get into the right level of detail
• Apply resources to initiatives that add growth, improve efficiencies, or reduce waste

We Do What Is Right

• Choose transparency over convenience, even if it means difficult conversations
• Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
• Speak up when you see something that does not align to our values and policies

We Seek to Improve

• Strive to continuously improve and innovate to exceed expectations
• Value feedback from others and encourage open dialogue to understand how we can improve
• Learn from both successes and failures

We Are Better Together

• Ensure decisions are based on what’s best for the whole business
• Practice inclusion by seeking diverse perspectives
• Treat everyone with fairness and respect

Position Qualifications

• High School diploma or GED required, associate degree preferred.
• Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills
• Strong leadership and communication skills
• Minimum 5 years of supervisory experience in a food manufacturing environment
• Knowledge of food safety regulations (HACCP, GMP, or similar)
• ability to manage shift operations and coordinate production activities
• Excellent interpersonal communication, math andproblem solvingskills.
• Five-yearsrelated experience (preferred).

WORK ENVIRONEMENT:

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work isfast paced.

The position involves frequent exposure to nuts and other potential allergens.

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $95,000 and $119,000 per year.

Visa sponsorship not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan and H-1B lottery registration) for this position.

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic